Catering Sales Manager - Castaway, Burbank

About Us

Castaway, Burbank is an award‑winning restaurant and event venue known for its sweeping views of Los Angeles and its commitment to delivering a unique dining experience. It hosts weddings, corporate gatherings, and private celebrations in stunning event spaces. Castaway has been featured on the Top 100 Independents list by Restaurant Magazine, generated $27 MM in sales volume, and earned awards such as Best Steakhouse, Scenic Views, and Most Booked by Open Table in 2024.

The Catering Sales Manager will drive catering and event sales by building relationships with clients, planning and coordinating events, and ensuring a seamless experience from start to finish. This proactive, detail‑oriented role requires meeting and exceeding sales targets while delivering top‑tier client service.

• Industry‑leading compensation package
• Comprehensive health plans, including medical and dental coverage with employer contribution for yourself and dependents
• Lifestyle Spending Account (gym memberships, childcare, student loans, etc.)
• Supplemental benefit plans for life’s unknowns
• 401(k) with employer match after 12 months
• Employer‑paid life insurance during employment
• Monthly reward dollars at company locations
• Accrued paid vacation
• Paid/floating holidays for 5 major holidays
• Paid sick time renewed yearly
• Education Assistance Program for hospitality education
• Employee Assistance Program for work‑life balance
• Management Referral Program with up to $4,000 payout

• Maintain or exceed budgeted booking goals and revenue in all special event areas.
• Drive sales across corporate, social, nonprofit, and wedding markets.
• Operate effectively in a fast‑paced, high‑volume sales environment.
• Build and maintain long‑term client relationships for repeat business and loyalty.
• Participate in industry associations, hospitality organizations, and networking groups.
• Employ persuasive presentation, strong closing strategies, and effective negotiation tactics.
• Conduct professional site tours and client presentations to showcase venue capabilities.
• Engage in community and civic activities to raise awareness and create booking opportunities.
• Partner with banquet and culinary teams to ensure seamless event execution and exceptional guest experiences.
• Create detailed Banquet Event Orders (BEOs) and communicate event details clearly to operations.
• Assess event needs in real time, make quick decisions, and implement solutions when challenges arise.
• Stay informed on industry trends, competitor offerings, and market dynamics for a competitive edge.
• Provide complete banquet event orders to set the operations team up for success.

• 4+ years in catering or event sales.
• Experience at a similar‑size property and sales volume.
• Advanced knowledge of venue features, benefits, and competing venues.
• Strong priorities, planning, organization, and delegation skills.
• Excellent written communication—concise, organized, complete, and clear.
• Strong organizational skills and attention to detail.
• Ability to work effectively under time constraints and deadlines.
• Adaptive communication style to suit various audiences.
• Positive attitude, teamwork, and enjoyment in a fast‑paced work environment.

• Excellent interpersonal, verbal, and written communication skills.
• Proficient with catering management software (Delphi, Certify, Salesforce, etc.).
• Advanced sales, revenue management, training, and peer motivation knowledge.
• Flexible schedule to accommodate departmental requirements.
• Detail‑oriented with a strong emphasis on accuracy.
• Strong background in hospitality and event planning.
• Proficient PC skills: MS Excel, Word, Outlook, and CRM platforms.

The above job description is meant to describe the general nature and level of work being performed and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset and provide equal employment opportunities to all individuals, regardless of race, creed, color, religion, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation, or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug‑free workplace. We will consider qualified applications with criminal histories in a manner consistent with local, state, and federal law.

All job offers are contingent upon successfully passing a pre‑employment background check.

Location:

Castaway, Burbank
Pay: $75,000 – $85,000 annually depending on experience and sales generated
Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Sales and Business Development
Industries:
Hospitality