F&B Supervisor

Join Our Team and Help Shape Southern California’s Next Exciting Destination!

We are on the lookout for a dynamic leader to be part of our new lifestyle destination, designed for adventure seekers and ambitious go-getters. Our team is launching an array of fresh options that cater to every California dream, and we need someone with a vibrant personality to help lead us forward.

Job Summary:

Supervise the service and delivery of menu items in assigned restaurant/bar ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Duties and Responsibilities:

• Practice OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures.
• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Oversee check/credit policies and procedures.
• Inspect restaurants daily to ensure high quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
• Ensure side work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests, and serve food and beverage.
• Create or revise SOPS as per business needs.
• Approve timesheets daily.
• Perform any other duties as assigned

Minimum Qualifications:

• Must be at least 21 years of age to handle alcoholic beverages.
• 2 years minimum serving experience.
• Ability to promote and sell products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Ability to work independently, prioritize duties to ensure timely completion of job duties.
• Require active listening, critical thinking, making decisions, time management and training and supervisory skills
• Must possess basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Ability to work a varied schedule that may include morning, evenings, weekends and/or holidays
• Possess/obtain valid RBS and Certified Food Handlers Card.

Preferred Qualifications:

• F&B Supervisory experience.
• Bilingual.

Physical Requirements:

• Ability to sit, walk, stoop, kneel, and crouch for the duration of shift (eight hours or longer).
• Ability to lift and/or move and/or push up to 25 pounds without assistance.