Server, Server​/Wait Staff

Overview

Join the Hotel Burbank family and help lead Southern California’s latest and greatest lifestyle destination for everyday adventure seekers and bright-minded movers and shakers. We’re launching a collection of new options to fuel every kind of California dream and we’re looking for a colorful character to be a key leader of our growing team.

The Food and Beverage Server is an enthusiastic, engaging culinary guide who interacts with Hotel Burbank guests, ensuring that they have a vibrant, enjoyable dining experience. As a truly multi-talented hospitality artist, they’ll welcome restaurant-goers, take and serve orders, process purchases at the cashier, tend bar, make coffee, and more. This position is an ideal fit for a friendly, colorful, and efficient personality—a person who is passionate about excellent service and sharing the excitement of new food and beverage offerings with locals and visitors alike.

For all the exceptional skills and abilities they bring to the table, they’ll receive highly-competitive pay and a range of benefits that reflect their value to the company and to all the guests who visit us.

• Practice OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures.
• Providing genuine, warm service to all our guests throughout their dining experience, from greeting patrons and serving tables to suggesting dishes, drinks, and new menu items.
• Attending to guest’s requests efficiently and timely.
• Staying knowledgeable about our current menu choices, as well as any specialties or deviations.
• Being a preparation pro to set and clean tables, refill condiments, and assist with any other requests.
• Sharing food preparation details and clearly communicating any special guest requests to the kitchen.
• Tending the hotel bar, serving cocktails, and providing drink pairing recommendations.
• Working as a barista to prepare coffee and tea.
• Acting as a cashier to process purchases and provide receipts and change.
• Cleaning as needed or directed by the supervisor.
• Assisting with special events as requested by the supervisor.
• Performing other duties as assigned.

• High school diploma or equivalent
• Experience serving and hosting in a restaurant setting
• Excellent communication skills
• Fluent in English verbal and written
• Flexibility is required. May be required to work nights, weekends, and/or holidays

• Basic Cooking knowledge
• Barista experience
• Bilingual (Spanish)
• Bartending skills

• Ability to sit, walk, stoop, kneel and crouch for the duration of shift (eight hours)
• Ability to lift and/or move and/or push up to 25 pounds without assistance

* The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all of the responsibilities or qualifications of the job.