IIB, DP, ODM Admin

Primary Skills :
IIB, DP, ODM L2 Production Support.

Exp. – 6+ Years.

Infrastructure support analyst for IBM Stack of integration products IIB, DP, ODM.

• IBM Integration Bus (IIB)
• Data Power SOA Appliances (XG45/XI50/XB62)
• IBM Operational Decision Manager (ODM)
• Tomcat servers/application servers/web servers
• Database systems: RDBMS (oracle, MS SQL ), NOSQL
• SVN, Git Hub, Jenkins, ant, maven, jms, logging, JUnit, JMeter
• Cloud Technologies: AWS, Azure, Bluemix services for integration
• Other technologies:
  New Relic, IBM APM, Nagios, SMART, opsgenie, logstash, splunk, CI/CD Pipelines…

• Provide 24/7 level 2 & Level 3 support for integration infrastructure
• Provide support for change requests, incident management, config management, scheduled Maintenances and unscheduled maintenances.
• Provide support by monitoring the alerts setup for application & infrastructure
• Configure monitoring for Integration applications & Infrastructure.
• Perform performance tuning of the integration infrastructure
• Provide root cause & problem analysis for P1 & P2 incidents.
• Work with technology vendors such as IBM, Oracle, and VMware for any integration technology specific issues & bugs
• Provide support and work closely with integration application Team & end system’s teams for any production incidents related to the integration interfaces.
• Create in-depth documentation & knowledge base for integration infrastructure systems and applications and frequently update the documentation and knowledge base for new interfaces.
• Adopt current processes, guidelines & policies for application support, monitoring & performance tuning.
• Regularly perform Integration Infrastructure Maintenance for server restarts, server backups, file system cleanups & DR activities.
• Provide support for Integration Infrastructure DR installations, configurations, deployments & tests.