Director of Catering Sales

Company Overview

Named one of Travel + Leisure's "Best Date Spots in America", Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally inspired menu features interesting cuts of meats from top‑notch butchers, a raw bar, vegetable‑centric sides, and build‑it‑yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC.

Our mission at Castaway is to always innovate and consistently deliver a 5‑star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment.

Top-notch Benefits

• Competitive salary
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, supports you and your family in numerous ways such as through gym memberships, child‑care, groceries, student loans & more!
• Company dining package with allotted spending amounts each month
• Variety of Supplemental Benefit Plans for life's unknowns
• 401k with annual employer match after 12 months
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Accrued Paid Vacation
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance

Pay: $110,000 to $125,000 / year plus commission

Responsibilities

• Manage the property's reactive and proactive catering sales efforts
• Develop and implement sales strategies to achieve maximum revenues
• Create and manage quarterly and monthly sales plan
• Build local client base through sales calls, prospecting, networking, referrals
• Respond to customer inquiries and develop customers independently
• Promote restaurant through local networking and organizations
• Approve and negotiate contracts for catering sales team
• Analyze competition to maintain competitiveness and right pricing
• Responsible for the financial performance of the department, verifying that the team maximizes revenue opportunities by up‑selling and implementation of other best revenue generating practices
• Prepare all monthly reports for support center including accurate sales forecasts and booking reports
• Achieve or exceed booking goals and budgets for self and team
• Establish team and individual sales goals
• Ensure successful events that meet both the client needs and company's profitability guidelines
• Communicate all relevant information to appropriate departments in a timely fashion and in a detailed manner
• Ensure team sells products and services that the operations team has the ability to successfully execute
• Respond in a timely manner to customer issues and resolve complaints
• Maintain effective communication, direction, support, timely feedback and recognition of performance
• Provide support and coaching to team members to drive high levels of performance, job satisfaction, and personal growth
• Celebrate team success
• Create sales activity expectations

Education/Experience

• 5 years of progressive, strong sales experience with a catering company, full‑service hotel or restaurant
• Experience managing a Catering Sales Department team
• College Degree Preferred
• Experience with Catering Management Software
• Strong catering sales and event planning experience
• Experience in accurate forecasting, and preparation of sales plans and financial reports

Required Skills/Abilities

• Work with fluctuating schedule based on departmental requirements
• Observe all SRC Policies and Procedures
• Must be able to create and maintain a team atmosphere within the department and ensure that employees are appropriately trained and have an adequate workload
• Excellent interpersonal, verbal, and written communication skills
• Detail oriented with a strong emphasis on accuracy
• Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook
• Highly organized and creative

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing pre‑employment background check.