Business Banking Treasury Operations Specialist

Farmers Insurance Federal Credit Union (FIGFCU) is building a best‑in‑class business banking platform—and we’re looking for a dynamic, operations‑minded individual to help bring it to life. As the Business Banking & Treasury Operations Specialist, you’ll be the resident expert on how our core banking system (Fiserv DNA) powers treasury and cash management services for our growing business member base.
This is a rare opportunity to help shape the operational backbone of a high‑impact program. You’ll partner across teams to deliver digital‑first, scalable, and member‑centric treasury solutions like ACH origination, wires, positive pay, and escrow/IOLTA accounts. If you’re a systems‑savvy operations pro who thrives on building from the ground up—this is your moment.

• Serve as the internal operations expert for our core banking platform as it relates to business account products and treasury services.
• Lead operational development and implementation for cash management features, including:
  • ACH origination and file processing
  • Wire transfers and investigations
  • Positive pay and fraud mitigation tools
  • Sweep accounts and business account hierarchies
  • Escrow and IOLTA account management
• Partner with digital banking teams (e.g., Lumin) to ensure front‑end functionality is aligned with core capabilities.
• Develop and refine SOPs and workflows for business account onboarding, servicing, and exception handling.
• Ensure operational compliance with relevant regulations (e.g., Reg E, BSA/AML, NACHA, crow compliance)
• Support business banking initiatives including new product design, operational scalability, and systems integration.
• Lead or contribute to operational readiness for post‑digital conversion features such as activity billing and account analysis.

• 5+ years of experience in financial institution operations with a focus on business banking, treasury services, or commercial deposits.
• Strong working knowledge of core banking platform (Fiserv DNA preferred), including product configuration, data fields, and back‑office processing.
• Experience supporting digital delivery of business banking services—especially ACH, wires, RDC, and positive pay.
• Strong knowledge of business account types and requirements.
• Familiarity with business member needs and the unique operational aspects of escrow and IOLTA accounts.
• Ability to translate business needs into technical and process requirements.
• Self‑starter who thrives in a build‑from‑scratch environment.
• Creative problem‑solver who navigates ambiguity with confidence and care.
• Member‑first mindset—you design with the business member in mind at every step.
• Data‑driven and detail‑oriented—you look for patterns, optimize for scale, and catch what others might miss.
• Collaborative communicator—you work across teams with clarity, purpose, and a get‑it‑done attitude.

At Farmers Insurance Federal Credit Union, we believe in bold thinking, building for the future, and making banking better for our members. As we expand our business banking capabilities, you’ll have a unique opportunity to shape a modern, nimble, and meaningful operation from the inside out.