Senior account manager; Agency Operations

Senior account manager (Agency Operations)

Location:

Burbank, CA (in-office; local commute required)

Company:
Times
10

Times
10 is a creative and experiential agency working with leading brands on culture-driven campaigns, premium content, and real-world activations. We are seeking a Senior Account Manager with an operations background to lead client relationships while ensuring projects are executed efficiently and at a high standard.

• Act as the primary point of contact for multiple client accounts
• Own day-to-day account management, timelines, and internal workflows
• Translate client objectives into clear briefs, schedules, and deliverables
• Partner closely with creative, production, and operations teams
• Lead client calls, presentations, and ongoing status updates
• Oversee project scope, resourcing, and budgets; identify and solve issues proactively
• Ensure projects are delivered on time, on budget, and to quality standards
• Help improve internal processes and agency operations as the company scales

• Minimum 5 years of experience in a creative, content, experiential, or advertising agency
• Previous experience as a Senior Account Manager, Account Supervisor, or similar role
• Strong operational and project management skills
• Excellent communication, organization, and leadership abilities
• Proven ability to manage multiple accounts in a fast‑paced environment
• Comfortable working cross‑functionally with creative and production teams
• Must be able to commute to and work from our Burbank, CA office

• Experience with experiential, social, or content-driven campaigns
• Familiarity with project management tools such as Click Up, Airtable, or Smartsheet

Mid‑Senior level

Full‑time

Sales and Business Development

Industries:
Marketing Services