Customer Service Officer; Chinese Language School

🌟 Customer Service Officer

📍
Bukit Batok Centre
💰 Salary: S $2,400 – S $2,800 (Basic) + Variable Bonus
🗓 5-Day Work Week (Rotating Schedule)

We are looking for a warm, customer-focused, and proactive Customer Service Officer to be the welcoming face of our centre at Bukit Batok. If you enjoy interacting with parents and children, thrive in a dynamic environment, and take pride in delivering excellent service, we’d love to meet you!

• Manage and process student enrolments and registrations

• Handle school fee collection accurately and efficiently

• Attend to and follow up on customer enquiries in a professional manner

• Support daily school operations to ensure smooth centre activities

• Provide a positive and welcoming experience for parents and students

• Minimum GCE ‘O’ Level / ITE qualification and above

• Customer service-oriented with patience and a genuine love for working with children

• Able to work weekday evenings, weekends, and public holidays (rotating schedule)

• Monday: Rest Day

• Tuesday: 9:00am – 6:00pm (as scheduled)

• Wednesday – Friday:

  • 9:00am – 6:00pm OR

  • 1:00pm – 9:30pm (as scheduled)

• Saturday – Sunday: 8:30am – 6:30pm

(Schedule arranged by supervisor on a rotating basis.)