Deck Ambassador in Amherst NY

Working at British Swim School is more than just a job; it's a chance to learn new skills, develop professionally, and create a lasting impact on young swimmers. As a member of our British Swim School team, you will play an important role in your community by empowering others while you share your passion for all things aquatic.

This is a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a love of swimming. British Swim School of Buffalo is seeking an enthusiastic individual to join our team at our new location in Amherst.

Deck Ambassadors at British Swim School manage site operations while maintaining a focus on customer service. They are often the first friendly faces that families see when they arrive at the pool. Responsibilities range from making sure things are running smoothly on the pool deck, welcoming parents and students, answering lots of questions about our programs, to soothing an anxious swimmer before a lesson!

• Create a positive first impression and facilitate proper orientation for new customers.
• Set up, maintain, and break down on-site equipment and other materials used for presentation and instruction.
• Manage class schedules, attendance, and lesson board.
• Assist instructors from the pool deck during lessons as needed.
• Maintain safety and cleanliness across all areas of the pool deck, always ensuring adherence to all pool safety regulations, policies, and procedures.
• Be available to work evenings, weekends, and holidays when scheduled.
• Work in an environment where noise levels are typically moderate to high, ambient temperature is warm, and humidity is high.
• Other responsibilities as assigned by the Aquatics Manager or Franchise Business Owner.

• Have a high school diploma, equivalent certification, or be currently pursuing one.
• Demonstrate exceptional interpersonal communication and organizational capabilities.
• Must have a positive attitude.
• Must be reliable, trustworthy, and punctual.

• Experience working with children.
• One year of customer service experience is preferred.
• Lifeguarding/First Aid/CPR/AED Certification(s) are preferred.

• Competitive pay
• Paid training
• Company parties
• Flexible schedule
• Opportunity for advancement

At British Swim School, we are more than just a fun, surface-level swim lesson provider. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. Our mission is to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.