Assistance Program; EAP Intern

Employee Assistance Program (EAP) Intern

Job Category
:
Counselor

Requisition Number
: INTER
003019

• Posted :
  February 23, 2026
• Part-Time

Showing 1 location

Position Overview:
The EAP Counselor Intern offers an excellent opportunity for a Master of Social Work (MSW) student to gain hands-on clinical experience within an Employee Assistance Program. Interns will work closely with the EAP Senior Counselor and other staff to learn about the industry, complete intakes, engage in training, provide confidential, solution-focused counseling services to employees and their families. This position provides a professional environment to apply clinical skills in workplace settings, and will include exposure to crisis intervention, assessment, and referral processes.

Key Responsibilities /

Activities:

Clinical Counseling Services

• Training to conduct confidential short-term solution-focused assessments and counseling for eligible EAP clients, including individual, couples, and family sessions.
• Opportunity to support crisis counseling and perform risk assessments in-person or via phone for clients in immediate needs
• Assist in facilitating community referrals to appropriate mental health or social services when needed.

Administrative Support

• Learn and document client interactions, assessments, and referral services within the CRM (Customer Relationship Management) system, ensuring confidentiality and adherence to agency policies.
• Participate in case reviews and ensure accurate record-keeping and reporting for program clients.

Program Delivery and Support

• Be trained to provide support for EAP telephone coverage, including backup support as needed.
• Assist with employee orientations, supervisor training, workplace wellness seminars, and participation in benefit fairs to promote the EAP program.

Professional Development

• Engage in clinical supervision sessions, actively receive feedback, and demonstrate a willingness to grow professionally.
• Collaborate with colleagues and staff to improve program efficiency and service delivery.
• Participate in team meetings and training opportunities to further develop skills and knowledge in workplace wellness and EAP services.

Other Responsibilities

• Demonstrate strong interpersonal and communication skills, maintaining positive relationships with clients, colleagues, and external stakeholders.
• Perform other duties as assigned to support the EAP team and its initiatives.

Minimum Qualifications:

• Currently enrolled in an accredited Master of Social Work (MSW) program with a focus on clinical practice.
• Must be receiving school credit for Internship hours
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and adhere to ethical standards in all clinical work.
• Competence with Microsoft Office Suite and basic computer systems.
• Strong interpersonal skills and an ability to collaborate effectively within a team environment.

Desired

Qualifications:

• Experience or interest in Employee Assistance Programs (EAP) and organizational development.
• Experience and/or training in solution-focused counseling and assessment techniques.
• Knowledge of workplace wellness issues and related seminars.
• Knowledge of community resources for mental health, crisis intervention, substance abuse, and wellness.
• Cultural competence and sensitivity to diversity, equity, and inclusion in all professional.

This is an unpaid internship

Child and Family Services is an Equal Opportunity

Employer:

Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.