Supervised Visitation Specialist

Join to apply for the Supervised Visitation Specialist role at Gateway Longview.

Coordinate all aspects of the visitation process including intake/referral, orientation, treatment, safety and permanency planning, and monitoring of outcomes for all recipients of visitation services.

Gateway Longview’s Community Based Services programs support children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Gateway Longview is an equal opportunity employer committed to championing the principles of anti‑racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds for all positions and aim to have a workforce reflective of the communities we serve.

Medical, dental, and vision plan insurance effective the first of the month following hire date; flexible spending accounts; wellness program; employee assistance program; 403(b) retirement plan; flexible working options; and several more offers. Up to 11 paid holidays and 33 days of PTO per year, with eligibility to start using PTO after hire date.

• Bachelor’s Degree: $19.50 - $21.59 per hour
• Master’s Degree: $21.30 - $23.38 per hour
• Offers based on education and years of relevant experience

Full‑time. Monday‑Friday, with evenings/flexible scheduling as required for caseload and department needs.

Gateway Longview invests in developing future leaders through trainings, advancement opportunities, and a formal leadership pipeline.

• Facilitate safe, therapeutic visitation between children and non‑custodial parents to support healthy family relationships, smooth transitions, and provide information to custody evaluators and treatment professionals.
• Support children and parents before, during, and after visits; identify parenting behaviors to strengthen and collaborate with parents on meeting individual child and family needs.
• Collaborate with referral sources (e.g., ECDSS, Family Court, service providers) to clarify reasons for referral and desired family outcomes.
• Engage families and treatment teams in developing visitation plans using a strengths‑based, best‑practice approach; participate in treatment team meetings, case conferences, service plan reviews, collateral contacts, and court proceedings as needed.
• Meet with parents before and after visits to review goals, discuss child and family needs, address behavior management, attachment, and separation, and plan objectives for future visits.
• Implement therapeutic intervention strategies (behavior management, strengthening parent‑child interactions, structured environments, Solution‑Focused and Trauma‑Informed Care) to support families during visits.
• Assess progress through parent feedback, assessment tools, and staff input; document strengths, needs, and progress in timely, detailed, and behaviorally specific notes and reports for team members and referral sources.
• Participate in required and optional training; provide mentorship to interns and volunteers as appropriate.
• Other duties as assigned.

• Excellent communication skills.
• Ability to multi‑task and be detail oriented.
• Ability to work independently and be an enthusiastic team player.
• Knowledge of parenting skills, child development, attachment and bonding, and the child welfare system. Understanding of the impact of domestic violence, substance abuse, and maltreatment on children and families.
• Ability to work non‑traditional and flexible hours, as needed to support children and families served by the department.
• Ability to assist in the transportation needs of children and families referred.
  
  Ability to provide crisis intervention.
• Ability to work effectively with clients, staff, families, and community contacts.
• Basic computer skills, including Microsoft and Google Suites, and ability to learn other systems.

• Bachelor’s Degree in a relevant field.
• Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis.

We want to emphasize that preferred qualifications are not required and that we are committed to helping future colleagues develop these skills. We strongly encourage those passionate about fostering a diverse, inclusive, and equitable human service organization to apply.