AV Lead Technician and Installer

… be a part of a growing company where what you do really makes a difference.

… feel appreciated and recognized for your hard work and initiative

… learn, grow, and develop professionally and personally.

We are a growing audio-video business in Buffalo NY seeking a Lead Technician & Installer who has a “roll up your sleeves and do whatever it takes” mentality; loves to be challenged and takes initiative yet thrives in a team-oriented, “got your back” environment; takes pride in “going the extra mile” to serve others while setting and meeting expectations; and seeks to find solutions and overcome problems while working collaboratively with everyone on the team.

If this position is of interest to you please apply by:

• Send us your resume and a cover letter to
• Format the subject line (First + Last Name  Title)
• In your cover letter, provide three examples of how you demonstrate the qualities outlined in the paragraph above

POSITION OVERVIEW

The principle role of the lead technician is to assume ownership of overall project(s) which have been assigned. This ownership pertains to facilitating proper communication between the internal departments, client/end-users, and all relevant trades. The lead technician is required to maintain the project schedule, completion and quality control with the expectation to meet or even exceed New Gen AVs standards. The lead technician provides constructive direction to installers in a professional manner, and will also lead by example.

The act of leading by example requires that the lead technician will perform the onsite work while demonstrating New Gen AV's quality and safety standards. The lead technician will also have a clear understanding of the project and client/end-user’s expectations.

KEY DUTIES & RESPONSIBILITIES

• Reviews job folder and documentation in its entirety
• Plan the order of install tasks
• Determine miscellaneous materials such as hardware or specialty items and communicate needs to Supervisor for approval – actual procurement may be delegated to you and/or technicians
• Verify all equipment against printed drawings and project documentation – communicate issues or concerns with Supervisor
• Print and maintain accurate packing lists for all equipment removed from the warehouse
• Delegate and manage tasks to rest of the crew while proactively encouraging teamwork
• Keep a general tally of hours worked toward your project, compare with the amount of work estimated to complete and total estimate hours and alert Supervisor of issues or concerns ASAP
• Arrange sign-off of Completion and Training Form(s) with appropriate client/end-user(s)
• Return the green project folder with as-builts/red-lines, test results, final programming software, sign-off, and any other pertinent documentation to Supervisor
• Complete Truck Inventory Sheets DAILY
• Fulfill appropriate Truck Inventory Sheets from the previous day – DAILY
• Installs and pulls wire as per specifications
• Installs and wires equipment used in systems
• Tests ALL equipment and termination to ensure the performance of the system
• Works in compliance with Company’s safety procedures ensuring safety of self and others at all times
• Completes and turns in all paperwork accurately and on time
• Communicates daily with Supervisor on delays, requirements and general job status
• Interfaces with Supervisor to stage, prepare and pick up equipment, materials and parts for job installation
• Maintains daily logbook ensuring it is up-to-date with customer requests, work performed each day, job numbers, and any other job-related data
• Submits timecards to their Supervisor by Monday at 9:00am. Times cards must be accurate, complete with job numbers, and hours totaled. Expenses must be detailed and receipts must be attached
• Works with Supervisor and team on startup to ensure complete system compliance
• Performs all work to Company’s standards and that quality installation techniques are practiced
• Meets job time estimates. Alerts Supervisor immediately when work is delayed or additional time is anticipated to complete the job
• Alerts Supervisor of client interfaces and detail all client requests in the logbook
• Communicates change orders requests to Supervisor and will not…