Maintenance Techinician

Description

Because We Invest in YOU! At Brewtopia, it’s more than coffee — it’s about reliability, safety, and delivering seamless guest experiences every single day. As we continue our rapid growth across New York and Michigan, our equipment and facilities must operate at the highest standard — and that starts with a strong Maintenance team.

Our bold goal: 200 stands and $500M in revenue by 2028. Operational excellence is how we get there.

The Maintenance Technician supports Brewtopia’s quick‑service restaurant operations by ensuring all equipment, facilities, and guest‑facing areas operate safely, reliably, and efficiently. This role partners closely with store leadership and operations teams to minimize downtime, protect brand standards, and support a fast‑paced, high‑volume environment.

• Maintain and repair QSR equipment including espresso machines, brewers, grinders, refrigeration, ice machines, HVAC, and lighting.
• Perform scheduled preventive maintenance to reduce equipment downtime and service disruptions.
• Troubleshoot electrical, mechanical, plumbing, and refrigeration issues with speed and accuracy.
• Verify equipment performance meets Brewtopia operational standards after repairs.

• Maintain interior and exterior conditions to brand standards (lighting, flooring, doors, restrooms).
• Address safety hazards immediately and document corrective actions.
• Support store refreshes, and equipment installs as needed.

• Respond to maintenance tickets within defined standards.
• Prioritize repairs based on guest impact, food safety, and revenue risk.
• Communicate clearly with store managers on issue status, timelines, and workarounds.
• Identify recurring issues and recommend long‑term fixes or equipment replacements.

• Ensure compliance with health department, food safety, fire, and OSHA standards.
• Follow Brewtopia safety procedures including lockout/tagout.
• Maintain accurate service logs, repair documentation, and parts usage records.
• Support inspections and audits as required.

• Coordinate with approved vendors for specialized repairs.
• Monitor and manage maintenance tools, parts, and supplies.
• Ensure cost‑effective repairs without compromising quality or safety.

• High school diploma or GED.
• 2+ years of maintenance experience in QSR, food service, retail, or hospitality.
• Working knowledge of electrical, plumbing, mechanical, and refrigeration systems.
• Ability to read service manuals, schematics, and digital work orders.
• Valid driver’s license and ability to travel between Brewtopia locations.

• EPA refrigeration certification.
• HVAC, electrical, or facilities certification.
• Experience supporting multi‑unit restaurant operations.
• Familiarity with coffee and beverage equipment.

• Strong troubleshooting and root‑cause analysis skills.
• Ability to work independently in a fast‑paced environment.
• Clear communicator with a service‑oriented mindset.
• Strong time management and prioritization skills.
• High attention to detail and safety.

• Lift up to 50 lbs.
• Frequent standing, bending, kneeling, climbing ladders, and working in tight spaces.
• Exposure to heat, cold, water, grease, and cleaning chemicals.

• Flexible schedule including early mornings, evenings, weekends, and on‑call rotation as required by operations.

• Annual base salary of $60,000.
• Medical, Dental, and Vision insurance options.
• Bonus potential based on performance and company success.
• Paid Time Off (PTO) after 90 days.
• The chance to grow with a rapidly expanding, values‑driven organization.
• A fun, supportive, people‑first culture.
• Opportunities to contribute directly to Brewtopia’s mission and vision.

If you’re ready to help create positive, smooth, and extraordinary experiences — and support a leadership team committed to excellence — we’d love to meet you. Start your journey with us today by completing our quick Culture Index Survey (5–7 minutes):

Brewtopia is proud to be an Equal Opportunity Employer. All applicants are considered fairly without regard to race, color, religion, sex, age, national origin, disability, genetic information, veteran status, or any other protected status.