Lead Audio Visual Technician; Buffalo, NY

Lead Audio Visual Technician (Buffalo, NY) – Inter Technologies Corporation

Department: Operations

Reports To: Project Manager or Account Executive

Position Purpose and Objectives: This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio‑visual systems ensuring all financial, programmatic and operating systems meet established targets. The Lead AV Technician will work independently to coordinate, receive, inventory, assemble and install AV equipment on job site locations to comply with the company's policies and procedures, including quality, safety, environmental, and business practices.

Essential Job Functions,

Duties and Responsibilities:

• Directing the actions of others and be able to complete installations independently
• Coordinating, scheduling, and directing one or more installation teams and ensuring appropriate travel arrangements and accommodations when required
• Providing training and oversight of level one and level two technicians on job sites and assisting them in attaining higher level certifications
• Moving and/or repositioning large equipment or wiring supplies; lifting and carrying heavy objects of 75 lbs. unassisted and steadying objects above shoulder height while fastened into place by co‑workers
• Troubleshooting audio and video equipment installations
• Installing and terminating cables with appropriate solder or compression connector
• Drilling in drywall, concrete, and cinderblock for installing projectors, projection screens, cameras, and speaker systems
• Working in confined spaces
• Working on ladders and lifts at heights in excess of 10 ft
• Performing other duties as assigned

Knowledge, Skills and Abilities Required:

• Prior AV team leadership and management experience (2‑4 years)
• CTS‑I certification or ability to achieve certification within 60 days of start date
• Successful completion of criminal background check, motor vehicle review, physical and drug test prior to start
• Strong communication skills and experience directing teams
• Computer proficiency and familiarity with standard office productivity software, including Google, Microsoft Word and Excel
• Experience and comfort with hand tools, small power tools and industrial tools
• Ability to learn new tasks quickly
• Ability to make important decisions under tight timelines in a fast‑paced environment
• Problem‑solving and time‑management skills
• Friendly and approachable
• Valid driver’s license with less than two citations in last two years and reliable transportation
• Ability to lift 75 pounds and complete ladder and other safety training

Supervisory Responsibilities:

• Coordinating and directing one or more AV technician teams on job sites
• Requesting and coordinating the travel and accommodation needs of AV technician teams
• Managing and maintaining relationships with customer points‑of‑contact at various job sites

Working Conditions: Work can be in normal comfortable air‑conditioned environments, but will also include less comfortable cold or hot construction environments and, on rare occasions, tasks that require outdoor work.

Success Factors:

• Optimism through challenges that demonstrates leadership and role‑modeling
• Growth mindset demonstrating adaptability and accountability
• Manages stress well and displays proactive decision‑making
• Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
• A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to detail
• Works well with others, including taking direction and offering/receiving constructive feedback
• Professional and respectful attitude in dealing with others and adjusting to varied assignments and tasks
• Aptitude toward time and resource management
• Desire to progress in job knowledge and qualifications and take on new responsibilities
• Desire to help others accomplish tasks and achieve goals
• Reporting to job locations on time and in appropriate work attire/PPE and ensuring all team members do as well

Job Offer Consists of a Competitive Salary and Benefits Package That Includes:

• Paid vacation and sick pay
• Medical coverage…