Sales Account Manager

Sustana is the leading manufacturer of sustainably produced, premium recycled fiber and paper, utilizing post‑consumer material to create high‑quality, low‑carbon‑footprint products across 12 locations in North America.

Job type
:
Full time

Mandate
:
The Sales Account Manager will manage a portfolio of existing clients while actively identifying and pursuing new business opportunities. This role involves building strong relationships with customers, understanding their needs, and offering tailored solutions to drive sales and ensure customer satisfaction.

• 401(k) with employer match
• Health insurance
• Paid time off (Vacation, Personal Time and Holidays)
• Vision insurance

• Maintain and grow the existing book of business by building strong relationships with current clients and ensuring their ongoing satisfaction.
• Identify and pursue new sales opportunities in the Buffalo and Mansfield areas to expand our customer base, including new customers that generate material and customers that procure it.
• Develop and implement effective sales strategies to meet and exceed sales targets.
• Utilize excellent verbal and written communication skills to present proposals, negotiate and provide exceptional customer service.
• Work closely with other departments to ensure smooth operations and support the overall success of the business.
• Provide formal updates on sales activities, market conditions, and customer feedback for senior management.

• Minimum of 5 years B2B sales experience required.
• Bachelor’s degree in business, marketing, or a related field is preferred.
• Experience in the wastepaper recycling or waste management industry is highly preferred.
• Strong verbal and communication skills.
• Proficiency in Microsoft Word, Power Point and Excel.
• A positive, team‑player attitude, with the willingness to assist in other internal operations as needed.

The Sales Account Manager will be expected to travel to Sustana facilities, customer and prospect locations as needed. Overnight travel will be minimal.

Sustana provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.