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Retail Manager in Training

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Goodwill of Western New York
Apprenticeship/Internship position
Listed on 2026-01-24
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below

Overview

Lead by example in both front-of-house and backroom operations. Support hiring, onboarding, and training of team members. Motivate and coach employees, conduct shift huddles, and help build a high-performing team. Assist with scheduling and labor planning to meet store needs. Champion our culture and help drive change.

Store Operations
  • Master the full thrift retail cycle: donation receiving, sorting, pricing, tagging, and recycling.
  • Deliver outstanding donor and shopper experiences using our GRATIS and GREAT service models.
  • Monitor and drive KPIs like production goals, sell-through rates, labor utilization, and sales.
  • Maintain a clean, organized, and safe store environment.
Cash Handling, Compliance & Loss Prevention
  • Perform and oversee opening/closing procedures, register audits, and bank deposits.
  • Ensure POS accuracy and apply promotions correctly.
  • Conduct safety walks, incident reporting, and uphold OSHA standards.
  • Implement loss prevention practices and partner with support teams to meet business goals.
Who You Are
  • A retail leader with 5+ years of experience
  • Valid NY driver s license with reliable vehicle
  • Strong leadership, multitasking, and customer service abilities
  • Organized, detail-oriented, and thrives under pressure
  • Tech-savvy and confident with Microsoft Office
  • Passionate about making a difference and driving results
  • Someone who lives our values:
    Own It, Dare to Excel, Be Bold, Be Extraordinary, Win Together
Physical Requirements
  • Able to sit, stand, bend, and reach for extended periods.
  • Capable of lifting up to 50 lbs. regularly.
  • Comfortable with repetitive tasks like tagging and hanging merchandise.
Compensation
  • $30 to $35/hour based on experience
  • We regularly review our pay and benefits to stay competitive!
Ready to Step Into Leadership?

If you re ready to grow your career, lead with purpose, and make a difference every day, apply now to become our next Retail Manager in Training!

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