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Sales Associate - Keyholder
Job in
Buffalo, Erie County, New York, 14211, USA
Listed on 2026-01-22
Listing for:
America's Best
Full Time
position Listed on 2026-01-22
Job specializations:
-
Retail
Retail Sales, Retail Associate/ Customer Service
Job Description & How to Apply Below
For more details about America's Best, visit () .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised - and they're rewarded for that with an impressive benefits package.
How would you like Sundays off? Yes, every Sunday we're closed!
What would you do? - The Specifics
In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.
+ Meets National Vision's sales and company objectives.
+ Adheres to National Vision's Code of Conduct to ensure professional and productive environment for associates.
+ Works to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
+ Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
+ Performs insertion and removal training of contact lenses to customers, as permitted by state law.
+ Educates clients on proper eyeglass and contact lens care.
+ Maintains accurate and organized patient records.
+ Notifies customers when orders are ready or of any delays.
+ Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
+ Ensures inventory control and loss prevention procedures are followed at all times.
+ Maintains visual merchandising according to Brand and Company Standards.
Are you the right fit? - The Suitable Talent
+ 1+ years related experience or training in retail/customer service preferred.
+ Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
+ In some locations, bilingual abilities preferred.
+ Ability to give instruction in a clear and concise manner to customers.
+ Ability to interact with all levels of employees in a courteous, professional manner at all times.
Education:
High School Diploma or equivalent required
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:
+ Health & Dental Insurance
+ 401k Retirement Savings
+ Flex Spending Account
+ Generous Paid Time Off & Company Holidays
+ Parental Leave
+ Employee Eyewear Discount
+ Overtime pay when applicable
Focus on Professional Growth and Career Fulfillment:
+ Training Programs:
Develop your skills and knowledge with our comprehensive training offerings.
+ Educational Courses:
Gain access to courses that support both your personal and professional development.
+ Internal Promotions:
We emphasize career advancement from within, so you'll have opportunities to grow with us long-term.
At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Salary Range: $16.00 - $19.97 per hour
Position Requirements
10+ Years
work experience
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