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Production Group Leader

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Insight Global
Full Time position
Listed on 2026-03-06
Job specializations:
  • Manufacturing / Production
    Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Description

We are seeking a highly observant, proactive, and accountable Shift Leader to oversee daily operations and ensure seamless transitions between shifts. This role demands a boots-on-the-ground leader who thrives in a fast-paced environment, maintains high standards of workplace organization, and drives operational excellence through clear communication and decisive action.

Pre-Shift Preparation
  • Communicate with the previous shift’s leader via Slack and in person to gather updates on quality and responsiveness issues.
  • Review FTE roster, call‑ins, and job assignments to ensure full coverage.
  • Attend and contribute to the carry‑over meeting to align on priorities and challenges.
Operational Execution
  • Ensure all team members are present, assigned, and ready to begin work.
  • Monitor production lines, overhead diagnostics, and color‑coded systems to maintain flow and efficiency.
  • Conduct safety observation tours and enforce workplace organization standards.
  • Assign tasks, hold team members accountable, and resolve issues as they arise.
  • Maintain a “head on a swivel” approach—constantly scanning for deficiencies, electrical or programming issues, and operational risks.
Problem Solving & Leadership
  • Identify and define problems with precision; do not settle for surface‑level answers.
  • Demonstrate managerial courage by taking initiative and driving necessary changes.
  • Collaborate with group leaders to ensure alignment and support across teams.
End‑of‑Shift Handoff
  • Provide a thorough and strategic handoff to the incoming Shift Leader.
  • Set the next shift up for success with clear documentation, updates, and recommendations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy:

Skills and Requirements
  • HS diploma or bachelors degree
  • 2+ years of experience as a Production Supervisor in a production/manufacturing environment
  • In lieu of plant experience, any military or law enforcement
  • Strong ability to prioritize tasks, manage a team effectively, adapt to changing priorities, and work in a fast-paced environment
  • Timekeeping software (Kronos, etc.) and proficient using Microsoft Office products
  • OR in place of that, a bachelor’s degree in a technical engineering field with no experience
  • Really positive attitude, personality for managing trades people, willing to be gritty and work hard to move up in the company
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