NCM Process Technician

What to Expect

The Process Technician will apply technical skills to setup, operate, and monitor all levels of manufacturing processes within development and full‑scale production phases. The Process Technician is a key member of the process development team focused on prevention of process failure, initiating troubleshooting investigation and supporting various teams to bring the new product from initial design, through prototype development and finally into full sustaining production.

This role may involve working a night shift schedule, but flexibility to work a variety of shifts, including days, nights, and swing shifts, is required.

• Day to day coverage of production line process, including rapid response on out‑of‑control processes to minimize cost and maximize productivity
• Determine root cause and implement countermeasures to improve process and product yield
• Maintain and help develop up‑to‑date manufacturing instructions as well as summarize and analyze yield and process data
• Support Lean Manufacturing, continuous improvement, and 5S initiatives
• Manage small projects involving multiple departments and/or outside stakeholders
• Support and monitor engineering or NPI trials
• Work with production control to find and disposition/process unaccounted for virtual inventory

• Degree in Science or Technology related field or equivalent experience
• Experience with hand tools such as multimeters, calipers, and torque tools
• Comprehension of electrical components and the ability to troubleshoot
• Knowledge of quality systems in a high‑volume manufacturing environment
• Ability to use technological tools and business system applications to manage, synthesize, and interpret data (Tableau, SQL)
• Experience with extensive problem‑solving and root cause analysis
• Detail oriented with strong record‑keeping and organizational skills
• Skilled with common workplace software (MS Word, Excel, Visio, Access, etc.)

• Medical plans > plan options with $0 payroll deduction
• Family‑building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High‑Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short‑term and long‑term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back‑up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

• Process Technician I - $25.88 - $28.80/hour
• Process Technician II - $30.46 - $33.67/hour

Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.