Training Manager

The opportunity

Delaware North UK is hiring a full-time Training Manager as a hybrid worker at our Head Office in Uxbridge, London. When you are at the heart of enhancing talent development, mixing the buzz of ‘gamified’ training with impactful learning experiences, you serve up lasting skills and personal impact for top-tier hospitality. As Training Manager, you will be working with the Head of HR and Talent, managing the planning, development, and delivery of Delaware North training programs.

If you are enthusiastic, driven, and ready to drive team member talent to their new potential, kick off your new career and apply to join our fantastic team in this accommodating environment.

The expected pay for this role is Competitive

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions

Help us delight the world by applying today.

• Manage Delaware North’s online 'gamified' training program, Attensi, as well as designing, developing, and conducting training programmes and workshops, including online and in-person sessions
• Ensure training and development is consistent, innovative, and relevant to both casual and employed team members, including core skills required for their role
• Identify training needs and objectives with business leaders and heads of departments to design and implement effective learning solutions, monitoring and measuring the outcomes and impact of training
• Collaborate with the US Talent Development team to build relationships and share best practices to deliver company-wide training programmes
• Work with Apprenticeship providers, effectively managing and promoting apprenticeship opportunities to team members and guiding them to successful completion

• 3 - 5 years’ experience, including experience in training management, preferably within the hospitality or catering industry
• Excellent skills in project management, organisation, attention to detail, and communication to deliver engaging training sessions
• Strong knowledge of training methods, tools, and techniques

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!