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Commercial Lines Practice Leader

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: USI Kibble & Prentice
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
    Business Management
Salary/Wage Range or Industry Benchmark: 300000 USD Yearly USD 300000.00 YEAR
Job Description & How to Apply Below

Practice Leader – Buffalo, NY

General Description
:
The Practice Leader is responsible for driving continuous revenue growth for their specific operation. The Practice Leader will be a key part of the Operations Executive Leadership Team reporting directly to the Regional CEO with a dotted line to the National Practice Leader.

Responsibilities
:

  • Execute and lead the USI Core processes of Get, Prep, Close and Keep.
  • Vertical knowledge and broker experience in Industrial;
    Construction; or Real Estate.
  • Meet and exceed opco’s top line revenue growth of 20% and Organic Growth of 10% on an annual and quarterly basis.
  • Accountable for line of sight new and lost business forecasting for the current quarter.
  • Responsible for the management of Producers and Operations Supervisor.
  • Strategize with Operations Manager to retain a minimum of 92% of business year over year.
  • Responsible for the ownership of pipeline management and at‑risk accounts driving producer behavior utilizing the USI Omni and Risk Assessments.
  • Oversee local operations supervisor and staff.
  • Focus on recruiting, hiring and onboarding new producers capable of driving new revenues that exceed $300k per year on an annualized basis.
  • Train all new producers on the USI ONE Advantage and messaging issues/USI Solutions, the financial impact and sample case studies specific to each prospect using such tools as the OMNI and the 4x4 ales execution.
  • Lead and execute effective Engagement Platform sessions on a weekly basis for both new and established producers.
  • Create positive synergy within practice to encourage two‑way cross‑selling.
  • Develop internal resources / experts to assist all producers in closing business.
  • Work with Operations Manager to enhance Value Proposition, Stewardship process and Account Management services.
  • Assist OpCo President & RCEO’s in finding and recruiting Acquisition candidates.
  • Drive consistent and predictable long‑term profitable new client relationships.
  • Responsible for distribution of suspects and prospects to producers by working with both the local Sales and Marketing Specialist supported by the USI Data Integrity Team.
  • Assist in developing sales and marketing strategies along with communications to optimize USI’s position in the marketplace.
  • Positively and proactively represent USI in meetings, seminars, trade shows and networking events following USI National Strategy and graphic standards.
  • Work collaboratively to maximize results in all markets.
  • Understand and communicate USI’s initiatives to OpCo executives and production team.
  • Develop positive carrier relationships with oversight of override and contingent programs.
  • Drive utilization and keep current all prospecting and relationship building opportunities within the company’s sales force automation system (U Engage).

Key Performance Metrics
:

  • 4% SNN at 46% Margins
  • 15% new business
  • Leading to Organic Revenue and OpInc Growth
  • Execution of best practices (Huddles, Sales Activation, Hiring)

Practice Leader Metrics
:

  • Expense Ratio of 2.5%
  • Full Time Manager can cover 10+ producers and $10mm+ revenue
  • Player coach model in small offices

Knowledge,

Skills And Abilities

:

  • Strong understanding of Property and Casualty
  • A consultative, positive and resourceful approach to dealing with prospect, clients and associates
  • Highly developed organization and time management skills
  • Excellent listening skills
  • Strong written and verbal communications
  • Strong degree of self‑motivation
  • Goal oriented
  • High activity levels
  • Ability to deal with senior level management and have a top level executive presence

Benefits
: USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary Range
: $ – $

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