Retail Automotive Manager

Performance Manager – Upstate New York (ONLY)

Location:

Upstate New York – Remote / Field-based)

Type:
Full-Time

You know that moment when a single spark ignites an unstoppable blaze? In business, that’s called an inflection point, and we’ve hit ours.

We’re VINCUE , a founder-led automotive tech SaaS company based in Kansas City, and we’re redefining the industry. After years of refining our vision and perfecting product-market fit, we’ve entered a phase of tremendous growth and extraordinary opportunity.

We’re big enough to attract game-changing partnerships, yet still small enough to reject bureaucracy and corporate fluff. Our culture is built on authenticity, momentum, and a shared belief in doing meaningful work — together.

If you're looking for a true rocket ship - one that values empowered teams, thrives on fun, and puts people first — we’d love to connect. Let’s talk and explore if there’s a mutual fit. Because at VINCUE, you won’t just find a job you’ll find a team, a mission, and a place to thrive.

The VINCUE Performance Manager is not a traditional account manager or support role. This position is designed as a strategic operator and trusted advisor whose primary mandate is to drive dealership performance, ensure deep operational adoption, and protect long-term client retention.

Performance Managers function as an extension of the dealership’s leadership team—owning outcomes, diagnosing risk, and translating data into disciplined execution. Success in this role requires credibility with General Managers and Dealer Principals, fluency in dealership operations, and the ability to lead change in high-pressure environments.

This is a senior, high-impact role designed for individuals who have lived dealership life, understand the realities of variable operations, and want to influence results at scale.

The most successful Performance Managers share this distinct operating philosophy. This mindset is foundational and non-negotiable.

• Radical Ownership. You take personal responsibility for client performance and outcomes, regardless of formal authority. Dealer KPIs feel personal.
• Proactive Performance Management. You identify engagement, execution, and performance risks early—before they elevate into churn or crisis.
• Consultative Partnership. You influence with data, not opinions. You guide leaders to the right conclusions rather than prescribing from the sidelines.
• Motivation for Impact. You are energized by solving complex operational problems and scaling success across a portfolio of dealers.

This role demands authentic dealership operational experience. Ideal candidates will demonstrate the below. Without this credibility, influence is impossible.

• Direct partnership with a General Manager or Dealer Principal to drive performance
• Hands‑on influence or leadership across variable operations (Sales, Used Cars, Inventory, BDC, Internet)
• Daily sales meetings
• Weekly inventory reviews
• Proven ability to balance short‑term performance pressure with long‑term process improvement

• Translate high-level KPIs into actionable behaviors for managers and frontline teams
• Use data as a coaching and accountability tool to drive execution and adoption
• Track progress over time to ensure performance gains are sustained—not temporary

• Guide disciplined inventory lifecycle management, aging control, and turn optimization
• Coach the buy, price, and sell decisions at the individual vehicle level
• Leverage core KPIs including days supply, turn rate, gross per unit, and market pricing
• Ensure digital merchandising accuracy and feed health across all platforms

• Lead process and technology adoption in high‑resistance dealership environments
• Align leadership, department managers, and users to drive behavioral change
• Deliver hands‑on coaching and training tailored to experience level
• Hold teams accountable through influence, not authority

• Communicate complex data and recommendations…