Management Development Program - Retail Channel Delivery-Buffalo, NY

Overview

Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager.

The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.

The Retail Channel Strategy & Distribution division develops, recommends, and implements distribution strategies and actions such as closing, opening, relocation, renovation, etc. of branches across M&T's footprint.

The team assists with optimizing branches, ATMs, and TCR (Teller Cash Recycler) distribution by providing supporting analysis, influencing internal approval, implementing, and track results of various initiatives.

The team maintains an awareness of industry trends and innovations and the position of the business relative to other businesses within the Bank.

• Research and gather business, process, and/or financial information.

• Perform basic ad hoc analyses to support business decisions.

• Provide feedback and recommendations to management regarding results.

• Support Regional, Area and Branch managers on network related issues: lease renewals, relocations, renovations, closures/consolidations, new branches, ATMs, market information and reporting.

• Develop and produce standard and ad hoc departmental reports and spreadsheets to include but not limited to project or product strategy analysis, profitability, historical reporting, work flow analysis, statistical analysis, and financial analysis.

• Analyze customer and competitive behavior across all channels and identify emerging trends to improve network profitability.

• Review the impact of past decisions and actions to determine if desired changes occurred.

• Analyze customer and competitive behavior across all channels and identify emerging trends to improve network profitability.

• Review the impact of past decisions and actions to determine if desired changes occurred.

• Provide relevant information to the management team for development of decisions/recommendations for branch and off premise ATM projects including lease renewals, consolidations, capital projects, de novos and new ATM proposals.

• Provide the financial analysis illustrating the impact of distribution recommendations.

• Evaluate performance metrics including staffing levels, sales trends, retention metrics, transaction metrics, competition, and financial performance among others.

• Understand and influence distribution strategies with the emphasis of reducing cost while optimizing distribution across various physical (Branch & Off Premise ATMs) and digital channels.

• Identify emerging trends towards improving network performance and profitability by analyzing customer and competitive behavior across all channels

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.

• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.

• Identify risk-related issues needing escalation to management.

Trainee will develop transferable skills that can be utilized across departments.

• Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.

• Core…