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Manager, Staffing & Community Partnerships; Highmark Stadium

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Gondola
Full Time, Part Time, Seasonal/Temporary position
Listed on 2025-12-03
Job specializations:
  • Management
    Business Management, Operations Manager
Job Description & How to Apply Below
Position: Manager, Staffing & Community Partnerships (Highmark Stadium)
# Manager, Staffing & Community Partnerships (Highmark Stadium)## •### @The Legends Way Posted  on 11/7/2025
• Full-time##

Job Description
** LEGENDS GLOBAL
** Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
** THE ROLE
** The Manager, Staffing & Community Partnerships, is responsible for coordinating staffing, new hire processing, and timekeeping functions, with oversight from the Director of Human Resources. This role plays a key part in recruiting and staffing part-time seasonal employees, consistently seeking innovative and community-driven strategies to attract hourly talent—including partnerships with local organizations, colleges, and universities.

Aligned with the Community Benefits Agreement, the Manager also coordinates efforts to track and build relationships with local MWBE (Minority- and Women-Owned Business Enterprises). This includes identifying partnership opportunities, maintaining accurate engagement records, and collaborating with internal and external stakeholders to support local MWBE procurement and activation practices.
** Essential Duties and Responsibilities
*** Build and maintain relationships with all surrounding communities and employment agencies.
* Track and Coordinate with local MWBE businesses in alignment with the Community Benefits Agreement
* Partnering with operators to determine appropriate in-season and out of season staffing levels
* Interact with staff and resolve low level/tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
* Assists with and further develop event day employee “check-in” processes and procedures.
Developing and implementing new staffing techniques to bring in a better quality and quantity of staff    Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed
* Assist with conducting new hire orientation and other operational functional training
* Professionally represent Legends with high integrity in community and industry organizations and events.
* Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests.
Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
* Develop a staffing plan considering evolving business needs.  Attract, select, onboard and retain a high performing, diverse workforce
* Partner with Customer Service Manager to execute and elevate employee check-in process    Other duties as assigned
** Supervisory Responsibilities
** Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
** Qualifications
* * To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be…
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