Personal Insurance Claims Consultant

How to Apply

Please follow this link to apply:

• Act as a liaison between the agency, carriers and clients to maintain effective working relationships.
• First report of claims, extend full courtesy and help to clients and third-party claimants.
• Review coverage denials to determine the exclusions are appropriate and negotiate favorable resolutions with the carrier and the client.
• Reviewing accounts for adequate coverage and recommending appropriate coverage to account manager.
• Conduct open claim review and follow up on open claim diaries to insure proper handling or settlement.

• Expand and grow in your role when supporting miscellaneous duties as requested.

• At least three years of experience in a similar or related position.
• Relevant knowledge of personal lines claims adjustment and evaluation process.
• Microsoft Office experience and skills are a must; EPIC experience preferred.
• Ability to work well independently and on a team.
• Property/Casualty license and/or claims-related designation preferred.
• Open to continuing education, Associate degree or higher preferred.
• Positive attitude, even in a fast-paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Methodical, yet swift decision-making skills.
• Precise verbal and written communication skills, even under time constraints.

• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family owned insurance broker (70+ years!).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!!!

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more).
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job Security (we’ve never had a lay-off, even during the pandemic).
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
• Comfortable, family-oriented culture, with an emphasis on work life balance.
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.