CIS Systems Analyst

Job Opportunities at Buffalo State University

Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban‑engaged campus community located in the city’s cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni.

The school’s mission is to deliver a broad array of high‑quality and distinctive academic programs infused with diversity, creativity, and hands‑on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State.

Buffalo State welcomes applicants who are committed to helping us fulfill our mission.

This position is for a systems analyst with a strong focus on design, operations, and support of infrastructure (on‑premises and cloud), applications, end‑user computing, and back‑office applications. Responsibilities include system administration of on‑premises hypervisors and cloud infrastructure, as well as Windows and Linux operating systems. This position will coordinate and handle technical support problems for internal teams and member campuses, monitor and administer operating systems, troubleshoot equipment performance and health of remote and internal campus systems, and assist in conversations regarding critical situations with ITEC’s senior management.

It also involves assisting ITEC and member campuses with Linux and Windows operating system issues, planning and implementing installations and upgrades, and providing design assistance, implementation, and ongoing operational support for various technical tasks, including end‑user computing service offerings, server adjustments, help with applications, and new implementation efforts. Application administration, implementation, and development for Microsoft 365 applications—including but not limited to SharePoint, Intune, Outlook, One Drive, MS Teams, and One Note—are also part of the role.

The position will investigate and evaluate software that promises to be useful to the SUNY support community, support ITEC senior management level staff in determining system requirements and capabilities, and provide direction in the on‑going process of support for member campuses while aligning to ITEC’s standards.

The location for this position is in Buffalo, NY. An office location at a New York State or SUNY Institution may be possible.

Multiple selections may be made from this posting.

• Bachelor’s degree in Computer Information Systems or a related field, or equivalent combination of education and relevant work experience.
• Experience administering Windows environments, including monitoring, troubleshooting, and performance analysis.
• Experience with core Windows services such as Active Directory, IIS, Power Shell, Event Viewer, Group Policy Objects, Sites and Services, and indexing services.
• Experience administering virtualized environments, including VMware ESXi and VMware Horizon (design, configuration, implementation, operations, and support).
• Technical support experience, including enterprise network technologies such as firewalls, routers, switches, and security appliances, along with strong written, verbal, and interpersonal communication skills.

• Experience with Microsoft 365 and identity technologies, including Identity Management and Active Directory federation.
• System administration experience across multiple platforms, including Windows and UNIX / Linux variants, with working knowledge of common services (web, mail, SSH, NFS).
• Experience with automation or scripting, including programming or…