Technical Product Owner

The opportunity

Delaware North is hiring a full-time Technical Product Owner to join our team in Buffalo, New York. As a Product Owner,you willbe responsible for driving innovative solutions to help Delaware North and our clients deliver the ultimate guest experiences.

If youlike to innovate, enact change, and seek growth opportunities, apply now to join our team.

Pay

Minimum Anticipated Maximum Base Salary: $100,700 - $136,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Champion the product roadmap for lodging, hospitality, and point of sale technologies and create a holistic plan that influences the guest experience across the product lifecycle
• Partner with operations, IT, subsidiary leaders, and vendor partners to capture realworld requirements, refine priorities, and translate needs into functional solutions
• Oversee internal and partner engineering efforts to ensure solutions meet requirements, align with standards, stay on budget, deliver on time, and transition smoothly into production
• Lead engineers in documenting product lines within the product catalog,maintainengineeringand support documentation, and develop training opportunities that strengthen organizational expertise
• Review technology portfolios regularly toidentifyimprovements and cost savings while ensuring the portfolioremainscurrent and aligned to overall business needs
• Serve as the primary resource for technical vendor management, build strong vendor relationships, and drive innovation by proposing new concepts and pilots that expand offerings and generate revenue

More about you

• Bachelor's degree in information systemsor related field preferred
• Minimum of 3yearsof experience with product management or product engineering functions,and at least2yearsof experience managing individual contributors
• Proven ability to work with diverse stakeholders, manage competing agendas and priorities, and translate complex information across internal and external audiences
• Comfortable working with matrixed teams
• Hands-on experience with agile project management, including scrum orkanban framework
• Experience working with hospitality technology, including point of sale for retail, property management systems, and integrations
• Strong understanding ofenterprisearchitectureand systems infrastructure

Shift details

Evenings as needed
M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Required

Preferred

Job Industries

• Other