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Technical Customer Success Manager
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Key Responsibilities Manage a portfolio of creators, providing technical partnership and support Troubleshoot complex platform configurations and guide customers through technical implementation Collaborate with Product and Engineering teams to enhance platform reliability and improve technical workflows
Required Qualifications At least 2+ years in Technical Customer Success, Solutions, or SaaS implementation roles
Experience with APIs, integrations, and automation logic Ability to manage multiple concurrent launches and support customers through platform configuration Experience in no-code/low-code ecosystems and familiarity with backend logic Strong analytical skills and ability to identify patterns in technical issues
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