Datacenter Hardware Operation Lead

Seeking a Datacenter Hardware Operation Lead for a direct hire opportunity with our client in Buffalo, NY.

This position offers full benefits including generous PTO, Medical, Dental and a retirement/pension plan!

Salary is between $100,000 - $200,000 per year (based on experience)

The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet, providing various infrastructure solutions and services ensuring that they are scalable and are reliable

Responsibilities:

• Install, deploy and support the configuration of server and network gears.
• Work within rotating shifts or hold on-call pager to meet 24/7 SLAs.
• Replace server and network device parts as needed while maintaining asset accuracy.
• Assist network troubleshooting with cabling diagnosis and replacement
• Maintain high system reliability by prioritizing and resolving tickets efficiently, support escalation from lower layer technicians.
• Manage incident as the first responder onsite while getting support from SMEs of datacenter engineering and infrastructure domains.
• Provide onsite services to support many other initiatives and continually maintain positive and collaborative working relations with customers, partner teams, vendors, and internal stakeholders.

Qualifications:

• Diploma or Professional Certification in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• Server Hardware Troubleshooting experience, including server booting (POST, BIOS, PXE, IPMI, BMC etc.)
• Network protocols (TCP/IP, Ethernet), and network hardware (console, copper/fiber cabling, switches, routers) knowledge.
• Linux Administration knowledge.
• Direct experiences working with GPU servers, H100, B200, GB200 etc.
• A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.
• Vendors, projects, or program engagement experience.
• Strong verbal and written communication skills with attention to clarity and detail.

If you are interested in learning more about this role, please submit your resume for immediate consideration!