Hybrid IT Support Technician — Level 1

A leading property and casualty insurer in Buffalo, New York seeks an Information Technology Support Representative to provide first-class technical support to agents and colleagues. Responsibilities include managing support calls, analyzing call trends, and assisting with management reports. Ideal candidates will possess a 2-year degree, 3 years of customer service or IT support experience, and familiarity with IT products.

This role offers a hybrid schedule, competitive pay, and a comprehensive benefits package.
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