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SCRUM Master I​/II​/III

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Excellus Health Plan
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Scrum Master, Systems Analyst, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Scrum Master

The SCRUM Master improves the team & customer experience by leveraging Agile delivery techniques. This position is responsible for the continuation of Agile Scrum growth throughout the organization, utilizing the processes and tools that have been established during the Agile transformation to date. This position ensures existing and new Agile Scrum processes and workflows maintain a high level of performance while continuously reviewing and refining those processes.

This role supports and grows an Agile culture throughout the Enterprise.

We are committed to promoting and maintaining existing Agile standards, creating and evolving the Enterprise Agile Software Development Lifecycle (eSDLC), facilitating the removal of organizational impediments, creating proactive transformation initiatives, assisting new start-up teams with training and coaching, executing Enterprise Agile and documenting best practices and improvements.

Essential Responsibilities/Accountabilities:
  • Level I:
    The Scrum Master is a mentor, facilitator and coach for their team(s). They are responsible for teaching and upholding the eSDLC process and scrum practice throughout the lifecycle. They facilitate their teams to increase their velocity and help remove impediments. This position works with the Team Product Owner (TPO) and development team(s), with the emphasis on helping the teams meet their delivery objectives in the most productive manner possible.
  • Acts as a Scrum Master for one or more delivery teams facilitating all the SCRUM ceremonies including Sprint Planning, Daily Standup, Sprint Demonstration and Sprint Retrospective.
  • Partners and leads their team(s) by influence.
  • Provides mentorship to guide teams in the Agile Scrum methodology, providing team members with feedback and means of improvement, catalyzing organizational growth and answering questions.
  • Trains new team members and TPOs on the current Enterprise Software Development Lifecycle.
  • Works with the TPO and team to construct the product and sprint backlog.
  • Facilitates the closure of gaps between sprint plan commitments and actual completed work.
  • Teaches new team members how to read and consume Test Specifications and Requirements written in Gherkin format.
  • Ensures all decisions are promptly made during the sprint.
  • Must be assertive about adherence to the eSDLC process, Agile Scrum practice and enthusiastic about Agile methodologies and their benefits.
  • Provides guidance and ensures adherence to standard Agile Scrum processes for data collection, documentation, and reporting.
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.
  • Key Metrics:
    • Maximize Quality
    • Maximize Delivery
    • Enhanced Predictability
    • Control Risk
    • Ensure Transparency
  • Level II (in addition to Level I essential responsibilities/accountabilities):
    The Level II leads a multi-team release to completion. This position provides mentorship, facilitation, and coaching for all Scrum Masters across a product. The position facilitates all Scrum Masters and TPOs to complete an integrated, cross-team project plan and executes that plan through Sprints. The Level II facilitates the cross-coordination of dependencies, integration points and cross-team deliveries to ensure that a single, integrated product is being delivered at each Sprint.

    Additionally, this position facilitates the removal of cross-team barriers and impediments to ensure an on-time product release.
  • Provides education for employees at all levels, including senior management, on Agile principles, best practices and the eSDLC.
  • Provides training sessions as necessary utilizing sanctioned training materials to support the organization-wide adoption of Agile Scrum methodologies and the eSDLC.
  • Works with their peers to facilitate a full release plan for each milestone.
  • Maintains the Agile…
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