Temp - Compliance Associate

Overview

General Description: Responsible for maintaining the compliance files for field talent in accordance with Supplemental Health Care and contract specific standards while promoting the core values of caring, expertise and service.

• Support Joint Commission and SHC standards to achieve and maintain 100% compliance
• Process talent compliance files in accordance with corporate policies and procedures, and any relevant client requirements (primary source license verifications, background/drug screenings, etc.)
• Facilitate and track onboarding paperwork
• Review talent paperwork for accuracy and completeness
• Communicate with all customers regarding the status of talent compliance file
• Escalate issues to leadership when appropriate
• Monitor and notify talent of upcoming expiration dates of required compliance documents
• Maintain and update compliance records in SHC and client/VMS databases as required
• Meet targeted deadlines and start dates
• Establish and maintain professional working relationships with field talent and all other customers
• Meet performance metrics as outlined by leadership
• Demonstrate exemplary customer service to all external and internal customers
• Demonstrate ethical problem-solving skills
• Help to create an environment of high morale, motivation and teamwork
• Perform other duties as assigned

• Associates Degree and/or 2 years equivalent experience preferred
• Must have excellent verbal and written communication skills and be able to communicate effectively with field talent, office personnel, and clients (if applicable)
• Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
• Must be detail-oriented and highly organized
• Ability to work effectively in a fast paced, high volume environment.
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to multi-task
• Ability to communicate effectively with all levels of the organization
• Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
• Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to  or call  to let us know the nature of your accommodation request and your contact information.