Director, Healthcare Market; HD), Rare Disease - Upstate NY Ecosystem

Overview

Director, Healthcare Market (HD), Rare Disease - Upstate NY

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.

Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

The Rare Disease Healthcare Director (RD HD) is responsible for leading a cross functional team whose responsibilities will be focused on supporting patients, caregivers, HCP and advocacy needs holistically within the Neurological Rare Disease (NRD) and Rare Blood Disorder (RBD) communities. The RD HD is tasked with ensuring both clinical and access questions are compliantly addressed for the patient, caregivers and HCP accounts including other geographically aligned stakeholders i.e. social workers, genetic counselors, health systems etc.

in order to provide safe and effective patient care. Success in this role will require the RD HD to balance needs of multiple products, stakeholders and team member responsibilities based on specific local account and geography needs. They will need to strategically manage their business opportunities, lead highly integrated teams while maintaining individual customer accountabilities. The Field Incentive Compensation plan drivers include Individual Measures (IMs).

The RD HD is responsible for leading and coaching roles across two therapeutic areas: the RBD team and the NRD team. The roles on these teams include the RBD Account Managers (RBD AMs), NRD Patient Assistance Liaisons (PALs), and NRD Account Managers (NRD AMs).

Summary of Direct Report Roles:

• RBD Account Managers:
  Demand-driving with HCPs and SPs; patient-facing
• NRD Account Managers:
  Demand-driving with HCPs; reimbursement responsibilities; patient facing/advocacy responsibilities
• NRD Patient Assistance Liaisons:
  Patient-facing/advocacy responsibilities; reimbursement responsibilities

Key Accountabilities:

• Deeply understand the unique needs of each customer in their pursuit of improved patient outcomes. The RD HD leads their team to support brand goals and targets by working closely with key business partners such as Brand Marketing, Sales Operations, Specialty Pharmacies and Commercial Training & Development, and Access Solutions among others.
• Contribute and execute short-term priorities and long-tern strategic vision in the local ecosystem engaging in partnerships that improve the customer experience, improve patient outcomes and deliver on business opportunities for Genentech. Contribute to national therapeutic area strategies through sharing local insights and priorities.
• You lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities
• Build, lead and motivate a diverse team of people with deep functional and therapeutic area expertise. With the ecosystem leadership team, harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem. Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work.
• The RD HD could have portfolio account management and/or payer responsibilities based on the needs of the ecosystem. Would be assessed on a case-by-case basis and will be determined by what’s best for the customers and the patients we serve.
• The RD HD will report to and be aligned to the Upstate NY Ecosystem. The RD HD will also have responsibility to communicate and collaborate with the West New England and East New England Ecosystem Leadership Teams on any Rare Disease team or business-related needs.

This is a field based role, it will cover the following areas:
Upstate NY, Vermont,…