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Care Coordinator II - Therapeutic Foster Care - Western Region​/Southern Tier

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Hillside Family of Agencies
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Community Health, Mental Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Mental Health, Family Advocacy & Support Services
Job Description & How to Apply Below

Care Coordinator II - Therapeutic Foster Care - Western Region/Southern Tier

Apply for the Care Coordinator II - Therapeutic Foster Care - Western Region/Southern Tier role at Hillside Family of Agencies
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Job Summary

The Care Coordinator II is responsible for coordinating multiple aspects of the youth’s and/or families’ care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.

This is a full‑time (40 hours) position with a flexible schedule based on client needs, requiring some weekend and evening availability. After the initial training period, on‑call rotation is required. The role is primarily mobile with community commitments, covering multiple counties in Hillside’s Western & Southern Tier Regions. Mileage is eligible for reimbursement.

Essential Job Functions
  • Coordinate multiple aspects of the youth’s and/or families’ care.
  • Assess the youth and/or family’s needs and strengths while supporting development of the individual service plan in collaboration with the youth and family(ies), and/or multidisciplinary treatment team.
  • Implement strength‑based service plan including community‑based visits/home visits and assessments, identify and coordinate collateral resources, recognize gaps and needs, assess results, and communicate with the multidisciplinary treatment team.
  • Utilize experience, education, age‑specific knowledge and cultural competence to assess and support youth and/or families to achieve positive outcomes.
  • Coordinate and deliver psycho educational training for youth and/or families and groups in a variety of settings based on identified needs.
  • Meet with youth individually to assess and teach skill development and report on their progress.
  • May organize and facilitate skill‑based groups for youth.
  • Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
  • Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
  • May be assigned to lead projects or mentor program staff.
  • On‑call responsibilities for Foster Care program.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
  • Bachelor’s degree required.
  • Minimum 18 months of relevant experience required.
  • Therapeutic Foster Care program:
    Master’s degree in Social Work or a related human services field, OR Bachelor’s degree in Social Work or related human services field with 2 years of related experience.
Special Requirements
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

  • Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies.
  • Ability to de‑escalate and manage crisis situations both in‑person and by phone.
  • Ability to deliver psycho educational training.
  • Ability to work collaboratively as part of a multidisciplinary treatment team.
  • Ability to work through a series of issues using independent judgment.
  • Ability to be independent and self‑directed.
Physical Demands & Work Environment
  • Must be able to work a variable scheduling including evenings and weekends.
  • The following daily physical demands are required:
    • Sitting (up to 6 hours)**
    • Occasional standing (up to 2 hours)
    • Occasional walking (up to 2.5 hours)
    • Driving (several times a week up to 6 hours)
    • Continuous balancing (up to 8 hours)
    • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down,…
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