Behavioral Health Manager

The Behavioral Health Program Manager is responsible for the oversight of services and the coordination and supervision of staff.

• Completes systems orientation for staff new Behavioral Health
• Participates in, writes, and implements program specific training materials, resources and workflow guidance for Behavioral Health Technicians.
• Ensures the staff allocations are accurate for each payroll and is congruent with E.H.R. system records.
• Ensures staff understand and promote the Person-Centered Approach.
• Responsible monitoring all Behavioral Health Technicians training requirements for the first 60 days and annually thereafter.
• Responsible for the maintenance and efficient use of the Electronic Health Record (EHR).
• Assists with employee data input errors for mileage, reimbursement and service notes.
• Develops, coordinates, and assists with programmatic outreach activities; locates community-based events to promote Behavioral Health services.
• Maintains monthly contact with families regarding services.
• Collaborates with QA to ensure programs are meeting regulatory and compliance best practices.
• Responsible for supervision of Behavioral Health Technicians; provides monthly supervisions to all staff in accordance with behavioral health requirements.
• Maintains all treatment plans and ensures monthly communication occurs with Care Managers.
• Assists with authorizations and billing claims.
• Responsible for maintaining a minimum caseload of 10hrs per week direct service.

• Bachelors Degree
• 1 year of experience in OMH setting; or 6 months of experience in OMH setting
• 1 year of other supervisory experience.

• Knowledge of mental health and mental health services.
• Ability to facilitate group instruction, prepare curriculums and assess skill levels.
• Professional oral and written communication skills including the ability to effectively present information in one-on-one and group settings.
• A working knowledge of Microsoft Word and Excel.
• Experience using Electronic Health Record or Electronic Medical Record keeping systems.
• The ability to calculate figures as well as amounts and percentages.
• The ability to read and write case notes as well as present and understand written directions.