Accounts Receivable Administrator

Responsibilities

Apply external payments to outstanding invoices with a high degree of accuracy, ensuring that all revenue is properly recorded and aligned with established financial policies. This includes reviewing payment documentation, matching payments to the correct accounts, resolving discrepancies, and generating financial reports that support service center operations and leadership decision‑making.

In addition, conduct detailed post‑audit reviews of incoming transactions across multiple payment platforms to verify proper account allocation.

Provide front‑line support to service centers and their customers by responding to system‑related inquiries, diagnosing issues, and troubleshooting problems within the Blue Services platform. This responsibility requires a strong understanding of system functionality, workflow processes, and the unique operational needs of more than 80 service centers across campus.

Prepare, analyze, and distribute detailed monthly reports for all service centers across the university. This responsibility includes extracting financial and operational data from the Blue Services platform and other internal systems, validating the accuracy and completeness of the information, and identifying discrepancies that may require follow‑up or correction. The individual must ensure that reports are delivered on schedule, formatted consistently, and tailored to meet the needs of diverse service center operations.

These reports provide critical insight into billing activity, revenue trends, outstanding receivables, and overall financial performance, enabling service centers to make informed decisions. The role also involves responding to questions from service center staff, clarifying report content, and recommending improvements to reporting processes or data integrity.

Assist with both internal and external audits by gathering required documentation, preparing supporting schedules, responding to auditor inquiries, and ensuring that financial records and processes align with university, SUNY, and state requirements. Conduct cash reviews and support the Cash Receipts Committee in evaluating departmental practices, particularly as units transition to electronic payment methods. This includes reviewing current procedures, identifying risks or inefficiencies, and helping departments adopt compliant and secure payment solutions.

Provide backup support for core cost accounting functions, stepping in as needed to maintain continuity of operations during peak periods, staff absences, or special initiatives. Participate in special projects or other assignments as directed by the supervisor, which may involve process improvements, system enhancements, data analysis, or cross‑departmental collaborations. This duty requires flexibility, strong analytical skills, and the ability to manage shifting priorities while maintaining accuracy and professionalism.