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Banking Services Operations Associate III - Records & Retention
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-03-10
Listing for:
M&T Bank Corporation
Full Time
position Listed on 2026-03-10
Job specializations:
-
Finance & Banking
Loan Servicing, Banking & Finance
Job Description & How to Apply Below
Onsite Position locations:
Buffalo, NYtime type:
Full time posted on:
Posted Todayjob requisition :
R83548#
**** Overview:
**** Fulfills and assists with management of requests for filing and retrieving loan folders and documents for Commercial, Consumer and Residential Mortgage loans.
##
***
* Primary Responsibilities:
***** Process imaged document retrieval requests for business partners and external customers utilizing Bank and vendor owned repository systems.
* Scan and image documents.
* Package and send loan folders and/or documents via external postal delivery.
* Box, ship, retrieve and track folders and/or documents to and from storage warehouse.
* Contact prior servicers or sellers for loan documentation, on an as needed basis.
* Provide operational and project support to department Group Leaders.
* Receive and process incoming and outgoing loan folders, and/or documents in a timely and accurate manner.
* Assist with procedure writing.
* Transport requested loan folders and/or documents to and from onsite business partners.
* Track and query incoming and outgoing loan folders and/or documents via electronic and/or manual means.
* Complete complex file room duties as assigned.
* Assist with coordination for loan acquisitions and transfers.
* Adhere to the Company’s standards for confidentiality.
* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.##
**** Scope of Responsibilities:****##
** Education and Experience
** Required :
**** Associates’ degree or a minimum of 2 years’ work experience##
**** Education and
Experience Preferred:
**** Minimum of 2 years’ relevant work experience##
***
* Physical Requirements:
**** Ability to lift up to 25 pounds
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.#
** Location
* * Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
** make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers.
We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.
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Position Requirements
10+ Years
work experience
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