Document Custodian Senior Reviewer - Release Team

Overview

Completes more complex review of documents from Institutional clients and reports on identified exceptions. Researches and responds to customer inquiries regarding exceptions.

• Train less experienced personnel on the review of documents to support the quality of their work.
• Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements.
• Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy.
• Pull and review files for on-site audits as required. Review those files for all needed documents prior to audit.
• Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area.
• Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents. Update the tracking system with document type and exceptions found or addressed. Upload data to the tracking system so that the review can be completed using the system.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

• Associate’s degree and a minimum of 1 year’s relevant experience, OR in lieu of a degree, a combined minimum of 3 years’ higher education and work experience, including a minimum of 1 year’s relevant experience.
• Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software.
• Strong alpha/numeric skills.
• Strong organizational skills.
• Detail-oriented.
• Demonstrated problem-solving skills.

• Ability to work under time constraints while maintaining accuracy.
• Mortgage agency review or car title review knowledge.

• Able to lift 30 - 50 pounds.
• Able to climb on a ladder and/or stool and bend for filing.
• Able to stand for long periods of time.

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.