GSA Program Vehicle Specialist

Overview

The Government Services Administration (GSA) Vehicle Program Specialist is responsible for managing all operational activities related to the GSA vehicle program at assigned branch locations. This role ensures that GSA vehicles are received, inspected, and prepared for sale in accordance with GSA and company compliance standards. The position requires broad operational knowledge, strong customer service skills, and the ability to work independently with limited supervision.

The role acts as the primary point of contact for GSA representatives, coordinating vehicle logistics, scheduling maintenance and inspections, and ensuring timely, accurate processing of all GSA-related inventory and documentation.

Note: This description consolidates duplicate sections found in the original input and presents information in a single, clean format.

• Strong mechanical aptitude and ability to identify and coordinate repair or diagnostic needs
• Excellent organizational and time management skills with attention to detail
• Professional written and verbal communication skills, with proven customer service experience
• Proficiency in MS Office and familiarity with digital inspection and recordkeeping tools
• Ability to work independently with limited supervision, exercising sound judgement in daily decision-making
• Ability to work indoors and outdoors in all weather conditions
• Strong understanding of vehicle title processes and auction operations
• Experience supporting government contracts, GSA programs, or fleet marshalling operations

• GSA Vehicle Logistics:
  Manage daily operations for all incoming and outgoing GSA vehicles. Perform detailed vehicle inspections following GSA standards and ensure documentation accuracy. Oversee marshalling of new vehicles and trade-ins, ensuring all units meet readiness throughout the sale process.
• Maintenance and Diagnostics Oversight:
  Evaluate vehicle condition and coordinate required services, including oil changes, diagnostic checks, and body work. Arrange transport of vehicles to external service providers and verify completion of repairs. Conduct safe road tests at various speeds to confirm operational readiness.
• Customer and Government Partner Relations:
  Serve as the branch’s primary contact for GSA representatives, providing timely updates and professional communication via email, phone, and in person. Respond to inquiries, resolve issues, and reflect RB’s commitment to service and integrity in all interactions.
• Compliance and Documentation:
  Complete and maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual and regulatory standards. Safeguard government and company information with confidentiality policies. Ensure procedures align with IAA, DOT, and GSA requirements.
• Operational Excellence and Safety:
  Promote and follow all company safety policies, ensure proper use of PPE, and adherence to yard safety protocols. Maintain cleanliness and organization within the workspace and present a professional environment for visitors.
• BOA Support:
  Perform general branch support activities as needed, including vehicle check-in and documentation for non-GSA inventory; data entry and record management for auction preparation; assisting customers, towers, or partners; moving, detailing, and organizing vehicles; supporting office and administrative tasks; collaborating with branch leadership to meet operational needs.

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. IAA facilitates the marketing and sale of various vehicle types and serves a global buyer base with multiple digital bidding channels and services.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees may enroll in the company 401k plan with a 100% match for the first 4% contributed and receive 15 days of PTO per year.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with applicable laws. This position is open to all qualified applicants legally entitled to work in the country where the job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

• Auto req  
• Minimum
  
  Education Required:
  
  High School/GED
• Job Category:
  Transportation
• Salary Range: $45,000-$60,000
• Schedule:
  
  Monday–Friday 8am–5pm with occasional weekends; full-time
• Must be comfortable working outdoors in all weather
• Must have a valid driver’s license
• Location:
  
  Buffalo, New York