E-Commerce Business Insights Intern

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth.

The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family‑owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers.

We demand excellence because we The New Era Internship Program is a dynamic and disruptive opportunity designed to deliver an elite,
authentic experience for students. Interns are encouraged to challenge conventional thinking, contribute progressive ideas, and deliver meaningful, high-impact work that drives our strategic initiatives. Supported by mentorship and professional development, New Era Interns are empowered to thrive in any career they pursue.

• Internship Program is a full-time (40 hours) opportunity that runs May 20 through August 14.
• In addition to your projects and tasks, New Era Interns will experience:
  • Networking Opportunities
  • Professional Development (workshops and learning sessions for résumé building, personal branding, job searching, public speaking, etc.)
  • Community Service Day
  • Team Building Day
  • End-of-Internship Showcase to recognize your contributions and achievements.

The role of the E-Commerce Business Insights Intern is an integral member of the E-Commerce team, adding value through assisting with reports, analyzing data, and delivering key insights to support decision-making and optimize performance. Collaborating with cross-functional teams, you will conduct analyses such as forecasting and segmentation while staying updated on industry trends to enhance reporting and strategies.

• Build scalable, repeatable reporting processes to provide the eCommerce team with daily, weekly, monthly, and quarterly business metrics.
• Clearly communicate data and insights in a concise and decision-impacting manner through visualizations, presentations, and written reports at all levels of the eCommerce organization.
• Collaborate with cross-functional teams including marketing, merchandising, buying, IT, Retail, and leadership to analyze and interpret data for strategic decision-making.
• Provide data-driven recommendations to improve eCommerce results, optimize channel-level activities, and support the development of broader eCommerce strategies.
• Conduct in-depth data analysis, including segmentation, consumer profiling, and trend forecasting.
• Stay updated on industry trends and best practices to improve the quality and relevance of reporting.
• Keep all sensitive matters confidential.
• Other duties as assigned.

• Ability to establish relationships and interact with various levels within the organization.
• Ability to manage multiple priorities and ongoing reports, meet deadlines and efficiently prioritize workday to maximize productivity.
• Strong verbal and written communication skills with the ability to communicate effectively and professionally across multiple business units.
• Enthusiastic, pro‑active, and positive person who adapts to change and with urgency and persistence.
• The ability to be innovative and creative when handling difficult business challenges, as well as offer recommendations to ongoing processes.

• Must be currently enrolled in a Bachelor’s or Master’s program within Merchandising, Marketing, Business Analytics or a related field.
• Strong computer skills:
  Shopify, Klaviyo, Tapcart, Figma, SAP and Microsoft Office and the ability to learn and utilize new systems.
• Does not require knowledge of code.

This role is 100% in-person and requires on-site attendance five days a week at our Headquarters building located in downtown Buffalo. The hourly rate for this posted position is $17/hr and pertains to candidates located in Western New York. Compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

As an intern, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!