Customer Category Manager, West Geo

Overview

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Break stone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

From your PASSION to ours

• The Customer Category Manager (CCM) is responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT).
• The position represents Lactalis Heritage Dairy to the Customer's Category Management and Buying Office personnel.
• The CCM manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer's HQ Team.
• They will be responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers.
• The CCM delivers revenue and profitability, pursues business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise to the customer, ensures that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

From your EXPERTISE to ours

• Bachelor's Degree

Experience

• 3+ years of experience in customer management, account management, and/or retail sales management for a CPG company
• Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
• Strong personal selling skills and negotiation skills
• Effective communication skills, both verbal and written
• Self-motivated, ability to operate independently
• Demonstrated ability to analyze data and create action plans
• Ability to prioritize and meet deadlines within specified time constraints
• Ability to operate in a team environment
• Ability to adapt in a changing work environment
• Solid working knowledge of computers and related systems including proficiency in Microsoft Word, Excel, and Power Point

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

$85,000 - $100,000 / YR