Assoc. Analyst, Supply Chain Optimization

Assoc. Analyst, Supply Chain Optimization

Join to apply for the Assoc. Analyst, Supply Chain Optimization role at Lactalis American Group
.

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family‑owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award‑winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta,
Président® specialty cheeses and butters,
Kraft® natural and grated cheeses,
Break stone’s® cottage cheese,
Cracker Barrel®,
Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®,
Stonyfield Organic®,
Brown Cow™,
Oui®,
Yoplait®,
Go‑Gurt®, :ratio®,
Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®,
Gopi®, and Arz®.

At Lactalis, we live by our core values—
Ambition, Engagement, and Simplicity
. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

• Responsible for the daily execution of filing, reconciliation, and closure for all freight claims
• Act as a main point of contact for claims status updates/reporting, as well as training and guidance
• Identify carrier/customer/product trends in loss/damage and propose solutions to resolve repeat issues
• Communicate with other groups/departments (including sales, customer service, finance, and freight carriers) to (1) identify areas for process improvement, (2) proactively offer solutions and (3) implement these changes
• Develop and maintain working knowledge of transportation contracts, laws, rules and regulations at the level needed to effectively file and collect freight claims
• Monitor carrier performance on claims by preparing periodic reports with metrics on (1) rate of loss/damage occurrence, (2) value of loss/damage, (3) rate of claim recovery occurrence, and (4) value of claim recovery amount
• Document processes / work instructions (“SOP”) in order to facilitate consistency and improved training
• Collect data from various sources and develop reporting metrics (Key Performance Indicators - “KPI’s”) with guidance of Supply Chain Optimization Manager to further improve operations.
• Use data analysis tools such as Access, Excel, SQL, Visio, etc. to analyze, interpret and report results that drive improvement.
• Provide analysis, reporting, and conclusions in a professional, well understood manner, appropriate to the audience.
• Combine detailed process and data analysis to identify actionable solutions and improvements.

• Travel may be required occasionally.
• Extended hours may be necessary depending on the project needs.
• Tools such as a computer, phone, and/or allowance(s) may be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the Hybrid Work Policy.
• Demonstrate commitment to a safe working environment that promotes the health and well‑being of all employees and that will further contribute to the Company’s overall performance and success.

Education:

• Bachelor's degree is preferred.
• Majors in Business Administration, Supply Chain, Transportation & Logistics, or a related field are preferred.

Experience:

• 1+ years operational logistics experience and/or training, or an equivalent combination of education and experience are required. Prior freight claims experience beneficial.

Certifications and Specific Knowledge:

• Strong data analysis capabilities and competency in MS Office applications is required.
• Must have the ability to manage, organize and control multiple ongoing…