HR and Office Coordinator

Crowley Webb is looking for a full-time human resources and office coordinator to be the primary point of contact for daily office operations while providing critical administrative support to the human resources function. This role is perfect for someone who thrives in an environment where no two days are the same.

Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work and named one of The Buffalo News’ Top Workplaces.

• Coordinate logistics for new hires (onboarding) and assist with processing exit paperwork (offboarding)
• Schedule interviews, post job openings to boards, and correspond with candidates to ensure a positive candidate experience
• Act as a liaison for basic employee inquiries and assist with data entry, report requests, and invoice reconciliation
• Lead the execution of all agency-wide training for both new hires and internal teams
• Contribute to keeping the employee handbook up to date by flagging outdated sections and formatting new policy drafts
• Maintain digital and physical employee files, ensuring all documents (I-9s, contracts, performance reviews, updated policy acknowledgments, etc.) are up to date and compliant
• Draft internal communications to help explain policy changes to the team in a clear, friendly way

• Greet clients/visitors and manage incoming mail, packages, and deliveries
• Monitor and restock office and kitchen supplies and coordinate recurring vendor deliveries
• Assist in planning agency-wide events, outings, and employee milestone celebrations, as requested
• Keep the office in the loop by managing the internal calendar and preparing general announcements to be sent agency-wide

• Bachelor’s degree in human resources or business administration, or comparable work experience in a relevant field
• At least two years of direct experience in human resources required (additional office administration experience is a plus)
• Proven success handling confidential and sensitive information
• Knowledge of (or willingness to learn about) data protection (e.g., ISO 27001, GDPR) and maintaining confidentiality
• Strong computer skills, including expertise in Microsoft Suite and Google Drive
• Detail-oriented and comfortable working in a collaborative environment
• Ability to prioritize workload and effectively manage timelines and deadlines

• Be primarily physically present in the office during core business hours to manage deliveries, greet guests, and oversee facility maintenance
• Lift and move office supplies, packages, and event materials weighing up to 25 lb. (e.g., boxes of printer paper or catering trays)
• Conduct frequent movement throughout the office to perform sweep checks of common areas, conference rooms, and supply closets to ensure they are tidy and fully stocked
• Remain in a stationary position for extended periods while performing data entry and administrative tasks at a computer

• Competitive salary
• Comprehensive benefits package (health, dental, vision, 401k, etc.)
• Supportive and collaborative team environment
• Ongoing training and professional development opportunities

Salary range: $40,950 - $55,000 annually

Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position.

At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

We are an Equal Opportunity Employer.