Administrative Assistant​/Trainee​/Trainee ; NY HELPS Region OROW

Overview

Duties Description
R5 DOT Office of Right of Way is seeking to fill an Administrative Assistant 1 position. The Administrative Assistant will assist in ensuring the efficient operation of the office by performing a wide range of office support/clerical duties related to correspondence, files, and calendar management; customer service; fielding of questions; information gathering; tasks involving keyboarding into computerized systems and compilation of reports.

Duties Description
R5 DOT Office of Right of Way is seeking to fill an Administrative Assistant 1 position. The Administrative Assistant will assist in ensuring the efficient operation of the office by performing a wide range of office support/clerical duties related to correspondence, files, and calendar management; customer service; fielding of questions; information gathering; tasks involving keyboarding into computerized systems and compilation of reports.

This includes a full range of administrative duties including, but not limited to, the following:

• Enter data into various program and service reports
• Answer the group's main phone and filter calls appropriately or take messages
• Track employee performance evaluations and enter them into the database
• Filing and organization of Personnel files
• Submit User Requests for IT access and equipment requests and replacements
• Edit MS Word and Excel documents
• Assist in answering other regional program area phones when needed
• Download reports from DOT applications; LATS, Sesame, and ROWTrack
• General administrative support: typing, notifications, work orders, on-boarding assistance
• Assist with scheduling interviews and sending letters to applicants
• Using Excel to generate reports for unit management as requested
• Other duties as assigned

Trainees will be required to take eight courses, four mandatory and four electives, in the following administrative support competencies:

• Computer Skills and Technology
• Interpersonal and Customer Relations
• Professionalism and Self-Management
• Verbal and Written Communications

The following four administrative support core courses are mandatory and should be completed before advancement or appointment to Administrative Assistant Trainee 2.

• Microsoft Word Basics
• Customer Service
• Organized Office Worker
• Successful Business Writing

Failure to complete the required Traineeship-Coursework Requirements prior to completion of the traineeship will result in a termination from the position.

Responsibilities may include serving a role within the Incident Command System to support the Department’s response to regional and statewide emergency situations.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:

• Administrative Assistant Trainee 1: One year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Only the titles listed are qualifying: https://(Use the "Apply for this Job" box below)..cfm
• Administrative Assistant Trainee 2: One year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher AND documentation of agency-approved completion of the four core administrative support courses or their equivalency:
  Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing. Only the titles listed are qualifying: https://.cfm
• Administrative Assistant 1: One year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher AND documentation of agency-approved completion of the four core administrative support courses or their equivalency:
  Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing AND successful completion of four…