More jobs:
IT Support Technician - CTH; W2 , No Third Party
Job in
Buffalo Grove, Lake County, Illinois, 60089, USA
Listed on 2026-03-06
Listing for:
CBTS
Full Time
position Listed on 2026-03-06
Job specializations:
-
IT/Tech
Desktop Support, IT Support
Job Description & How to Apply Below
Pay rate: $30/hour on W2 Only (No Third Party)
Responsibilities- Responding to tickets including initial triage
- Ticket resolution based on Knowledge Base articles and Standard Work
- Escalation of tickets as required as per Standard Work
- Procurement of IT equipment and services via standard process
- Liaising with existing vendors
- Installation, configuration and support to all hardware including laptops, desktops, printers, phones etc.
- Installation, configuration and support to all software including Windows, Microsoft Office and other company applications
- Support of company mobile devices
- Management of Users and Groups in Active Directory
- Tasks related to onboarding/offboarding of users
- Working experience with IT hardware such as desktops, laptops, printers etc.
- Professional level knowledge of MS Windows (Client and Server), MS Office, M365 and other typical desktop applications
- Working knowledge of general IT related Business Administration Processes
- Ability to meet deadlines and manage stress effectively in high-pressure situations
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