Training Manager - Commercial

Overview

Description
:
The Training Manager is responsible for supporting the sales training function within Tolmar North America. This position will be responsible for strategic planning, developing and leading new hire and advanced sales training curriculums, applications workshops, and supporting enterprise-wide training initiatives. The role requires partnering with leadership and cross-functional teams to identify training priorities and gaps, propose innovative training solutions, and deploy high-impact training.

The Training Manager will also design training for large-scale meetings such as the National Sales Meeting and Plan of Action meetings.

• Design, develop, and deliver customized Sales Training and Product Training curricula and development programs across all levels of the organization, focusing on leadership, management, career development, team building, and execution.
• Lead without authority and train Account Managers and Commercial members that engage HCPs in pre-Initial Sales Training, Initial Sales Training, and Post-Initial Sales Training sustainment initiatives aligned to products with BUs, in live or virtual instructor-led training.
• Champion a positive training experience by building strong relationships with business leaders and employees.
• Drive end-to-end learning and development interventions.
• Develop and deploy product training with strong facilitation and platform skills through live classroom training, workshops, virtual sessions, sales meetings, and teleconferences, while applying adult learning principles to enable retention and application.
• Update course materials timely as a subject matter expert (SME) to reflect market changes and ensure compliance with legal, regulatory, and business conduct standards.
• Be a conduit for timely review of training and development materials through the MRL process.
• Partner with Sales/Marketing leadership to develop onboarding and advanced learning curricula using technology and materials to meet franchise training and client needs, including new product launch materials, new hire materials, leader guides, and train-the-trainer materials.
• Work with the Sr. Director to complete timely training needs assessment activities, proposing and developing solutions to fill current and potential future learning and development gaps including soft skills, hard skills, and competitive selling.
• Collaborate cross-functionally with all Tolmar Commercial teams and SMEs within and beyond Sales Operations and Learning & Development to support training needs.
• Provide timely updates and actionable evaluations and feedback to trainees, their manager, and stakeholders.
• Manage training vendor relations, contracting projects, and resources, ensuring vendors meet timelines and produce compliant materials.
• Stay abreast of training and development best practices and current trends in pharmaceutical, device, and bioscience industries, utilizing current technology advances.
• Maintain a comprehensive understanding of the latest clinical information related to Tolmar products to optimize training materials and programs.
• Understand and implement training using a variety of adult learning principles.
• Perform additional responsibilities as needed.

This position is expected to operate within Tolmar's Core Values:

• Center on People: We commit to supporting the well-being of our patients and treat employees and those we serve as valued partners, placing people at the heart of our actions.
• Are Proactive & Agile: We embody a culture of engagement and action, adapting to change and responding swiftly to achieve extraordinary outcomes.
• Act Ethically: We conduct our business ethically, compliantly, and with social awareness, fostering diversity, equity, inclusion & sustainability.
• Constantly Improve: We continuously improve products, systems, processes, and services, reducing waste and increasing quality.
• Are Accountable: We act with honesty and transparency, taking accountability for our work and outcomes.

• Experience designing, developing, facilitating, and supporting learning & development and organization-wide…