Cashier, Restaurant​/Food Service

Job Description

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

• Greet our guests with a friendly smile and provide BUN‑believable customer service.
• Describe our delicious menu items and answer any questions the guest may have.
• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive‑thru.
• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.
• Work as a team player to help and serve others (team member and guests).
• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!
• Take catering and take‑out orders over the phone. Check to ensure on‑line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

A company‑paid Serv Safe food handler certificate is required within 30 days of hire.

• Flexible schedules
• Competitive pay – Daily Pay:
  Access your pay when you need it
• We pay a $2 / hr. premium to our closing team members for all hours they work after 11pm!
• Time‑Off Program
• Comprehensive Benefits for full‑time
• See below
• Career advancement opportunities – We’re growing!
• $3 / hr. increase on 5 holidays
• Free shift meals
• Educational benefits (skill and professional development, university partnerships)
• Perks and discounts: access to hundreds of discounts from movie tickets to gym memberships and more
• Employee Assistance Programs (EAP) access to counseling and support resources
• Monthly “Franks a Lot” Team Member appreciation
• Team Member referral bonus + quarterly gift
• Anniversary awards
• Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
• Working Full‑time (30 hours or more per week)? You will receive all the above and more…Here’s what you’ll be eligible for :
• The choice of 3 Medical Plans, including a PPO, HDHP with Portillo’s HSA contribution
• Dental and Vision Plans
• Flexible Spending Accounts (healthcare, dependent care and commuter)
• 401(k) with company match
• Voluntary Benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft insurance
• Beef Stock – our Employee Stock Purchase Plan

Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6‑month period.

Military Veterans are encouraged to apply.