Business Analyst

Overview

This role focuses on the design, enhancement, and optimization of billing and financial systems as the Product Owner for billing‑related platforms. It aims to translate business needs into scalable system solutions, improve billing accuracy and efficiency, and support cross‑functional collaboration across Finance, Operations, and Engineering teams.

• Act as Product Owner for billing system features, configurations, and enhancements.
• Translate billing, payables, and finance requirements into product specifications.
• Design billing logic, charge rules, and system workflows to ensure accurate invoicing.
• Gather business requirements and convert them into functional specifications.
• Collaborate with engineering teams on system implementation and feature improvements.
• Configure billing modules and design automation logic to enhance efficiency.
• Support onboarding of new customers and set up billing structures.
• Act as a liaison between Finance, Operations, and Engineering to ensure alignment on system capabilities.
• Train internal users and maintain product documentation, including workflows and configurations.

• Bachelor’s degree in Business, Information Systems, Finance, or related field.
• 3–5+ years of experience in Business Analyst, Product Owner, or System Analyst roles.
• Experience in designing or supporting billing, finance, or ERP systems.
• Strong understanding of system workflows and business processes.
• Experience working with engineering teams on system implementation.
• Excellent requirement documentation and communication skills.

• Experience with billing platforms, ERP, TMS, WMS, or financial systems.
• Experience writing functional specifications or user stories.
• Experience with system configuration and workflow design.
• Background in logistics, 3PL, or supply chain systems.