Senior Information Technology Engineer

This is a standalone Senior IT Engineer role focused on supporting and improving our on-premises infrastructure environment in the United States.

The role requires a broad, hands‑on skill set across networking (including wireless), systems, security, storage, and virtual desktop infrastructure (VDI / cloud desktop).

• Operate, maintain, and troubleshoot Windows and Linux server environments
• Manage and support enterprise network infrastructure
  , including Routing and switching, VLANs, firewall rules, and VPN connectivity
• Wireless LAN (Wi‑Fi) design, deployment, and troubleshooting
• Deploy, manage, and troubleshoot enterprise Wi‑Fi networks
  , including Access point provisioning and controller configuration
• SSID design, security (WPA2/WPA3, 802.1X), roaming optimization
• RF tuning, channel planning, and interference troubleshooting
• Operate and maintain virtualization platforms
  , including VMware vSphere, Hyper‑V, Proxmox VE
• Design, deploy, and support Virtual Desktop / Cloud Desktop (VDI) environments
  , including Desktop pools and image management, User profile and session management
• Performance tuning and troubleshooting
• Administer and troubleshoot enterprise storage systems
  , including SAN / NAS / DAS
• Perform storage performance analysis and capacity planning
• Implement and maintain system and infrastructure security controls
  : OS hardening, Patch and vulnerability management, Access control and audit practices
• Participate in monitoring, backup, and disaster recovery (DR) planning and operations
• Create and maintain technical documentation and operational runbooks
• Participate in weekend on‑call rotation to respond to infrastructure incidents

• 5+ years of experience in infrastructure / systems engineering
• Strong hands‑on experience with Windows Server and Linux
• Enterprise networking
  , including wired and wireless networks
• Practical experience with enterprise Wi‑Fi solutions
  , such as Ubiquiti Uni Fi, Aruba Networks
• Solid experience with virtualization platforms (VMware, Hyper‑V, Proxmox VE)
• Experience with Virtual Desktop / Cloud Desktop (VDI) solutions
  , such as VMware Horizon, Citrix Virtual Apps & Desktops, Microsoft RDS / similar VDI platforms

• Wireless site survey or RF optimization experience
• Experience with backup and DR solutions (e.g., Veeam)
• Familiarity with monitoring and logging platforms
• Experience in multi‑site or campus environments
• Scripting or automation experience (Power Shell, Bash)
• Relevant infrastructure, network, or security certifications