Hotel Banquet Server

Overview

$16.50 / hour

This position is responsible for the complete set‑up, service, and clean‑up of catering events. This position will provide guest service in a timely, courteous, and professional manner consistent with Knott's Berry Farm's grooming, attendance, and operational standards.

• Able to transport large trays, up to 30 lbs, through a crowded room on a continuous basis throughout shift.
• Follows department and Knott's Berry Farm's operational SOPs.
• Ensure food & beverages are served promptly.
• Check all equipment for damage and cleanliness.
• Complete table set‑ups as directed and in accordance with BEOs.
• Complete rooms set‑ups as directed by BEO.
• Serve food in accordance with BEO and direction from shift leads.
• Provide "Yes, I can" service
• Report all unsafe or unusual conditions to supervision.
• Follows proper chemical and safety standards.
• Maintain cleanliness of all respective equipment, guest and service areas while following all safety standards (including vacuuming carpets).
• Follows and enforce policies regarding the consumption of alcohol during events.
• Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies.
• Breakdown rooms at completion of event in accordance with direction from Banquet Team Leader and/or Banquet Manager.

• Must be at least 18 years of age.
• Must follow proper service standards.
• Possess a California Food Handler's card.
• Must be able to satisfactorily communicate in English with guests and visitors.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Preferred availability is Friday, Saturday, and Sunday.